Vahine Kava
West Jordan ,UT
Summary
Achieved exceptional team outcomes through positive relationship building and motivation.,Delivered exceptional results by fostering a motivating team environment.,Demonstrated effective leadership and communication skills to enhance team performance.
Overview
16
16
years of professional experience
Work History
Youth Counselor
Benchmark
05.2025 - Current
- Developed and implemented individualized counseling plans for diverse youth populations.
- Facilitated group therapy sessions to enhance communication and interpersonal skills among participants.
- Monitored behavioral progress and adjusted strategies to meet evolving needs of clients.
- Collaborated with families and community resources to provide comprehensive support systems.
Meandering Manager
Eaton Alliance
09.2024 - 05.2025
- Available for on-call shifts and emergency support.
- Assisted in auditing and inspecting program operations.
- Acquired knowledge of company policies and procedures.
- Worked shifts within assigned program areas.
- Managed various tasks associated with group homes.
- Promoted positive relations with Eaton Alliance in all interactions.
Office Manager
Utah Water and Fire
01.2024 - 12.2024
- Assisted in daily office operations including supply ordering, equipment maintenance, and calendar management.
- Utilized strong organizational skills to effectively prioritize tasks.
- Processed biweekly payroll using accounting software.
- Developed and tracked office budgets while managing payroll processes.
- Provided administrative support to executives through meeting scheduling, agenda preparation, and minute-taking.
- Facilitated meetings to keep staff updated on policy and procedure changes.
- Compiled reports summarizing operational activities for management review.
- Scheduled staff shifts to ensure adequate coverage for service goals.
- Mediated staff conflicts to foster a harmonious work environment.
- Designed staff schedules based on operational guidelines and priorities.
- Created weekly staffing schedules reflecting predicted needs, budget constraints, and employee requests.
- Monitored personnel levels to maintain adequate staffing and minimize overtime.
Program Coordinator
Oasis Ascent
08.2021 - 03.2024
- Assisted teams in coordinating program operations across departments.
- Helped identify and implement enhancements to improve program performance.
- Maintained adherence to relevant regulations governing program activities.
- Supported budget creation and management for program initiatives.
- Evaluated staff performance to ensure quality service.
- Trained staff on effective practices for delivering behavioral health services.
- Facilitated recruitment, hiring, orientation, and training of new staff in compliance with laws and regulations.
Lead Mentor
West Ridge Academy
09.2017 - 03.2020
- Guided team members in enhancing job skills through targeted feedback and support.
- Delivered consistent performance reviews identifying improvement opportunities for team.
- Promoted innovative thinking within staff while aligning with company regulations.
- Fostered a communicative atmosphere that boosted team productivity and morale.
- Regularly assessed employee performance using methods such as customer satisfaction indicators.
- Kept detailed records of employee attendance and processed leave requests.
- Developed effective workflow strategies to optimize team operations.
- Applied leadership qualities like decision-making and problem-solving in task delegation.
- Detected potential project risks early and implemented measures to counteract them.
- Acted as a supportive role model for adolescents needing direction.
- Established healthy relationships through clear communication and appropriate boundaries.
- Engaged with youth by organizing and participating in group activities.
- Compiled reports on student activities as required by school administration.
- Participated in meetings, conferences, and workshops, contributing to committees.
- Collaborated with parents and professionals to address children's progress and challenges.
- Assessed students' abilities and interests through tests and interviews.
- Managed training and direction of professional staff and interns.
Customer Service Representative
Rocky Mountain Power
01.2016 - 08.2017
- Addressed customer complaints and inquiries with professionalism and efficiency.
- Exhibited strong verbal and written communication abilities to engage effectively with customers.
- Cultivated robust customer relationships and loyalty through clear communication.
- Acquired and maintained knowledge of company products to offer valuable suggestions and recommendations to customers.
- Employed problem-solving skills to resolve complex customer inquiries.
- Followed company policies and procedures while delivering excellent service.
- Sustained an updated understanding of current products, services, pricing, and promotions.
- Contributed ideas during team meetings to enhance overall customer service quality.
- Welcomed constructive feedback from supervisors and peers to develop skill sets.
Data Conversion Operator
United States Postal Service
01.2011 - 12.2015
- Handled confidential customer information with discretion.
- Checked converted data against original sources to confirm accuracy.
- Executed data conversion tasks across various databases efficiently.
- Corrected discrepancies between source and target databases as needed.
- Evaluated design codes, test plans, and documentation for quality assurance.
- Assessed structure accuracy and quality of warehouse data.
Education
High School Diploma - undefined
Granger High School
West Valley City, UT06-2009
Skills
- Supported project completion through teamwork and collaboration
- Contributed to personal wellness with proactive self-care methods
- Facilitated better communication to enhance team interactions
- Encouraged open discussions with considerate communication
- Guided youth through meaningful mentoring relationships
- Created safe and nurturing environments for youth supervision
- Boosted youth advocacy initiatives, leading to greater awareness
- Enhanced youth engagement through effective behavior management techniques
- Coordinated successful programs through careful planning
- Managed crises efficiently to minimize disruption
- Maintained professional boundaries to foster trust and respect
- Developed strong connections with youth to increase participation
- Implemented detailed program plans that achieved positive results
- Offered crucial support to youth for their growth
- Revolutionized youth behavior management with creative approaches
- Promoted positive behavior through regular reinforcement
Timeline
Youth Counselor
Benchmark
05.2025 - Current
Meandering Manager
Eaton Alliance
09.2024 - 05.2025
Office Manager
Utah Water and Fire
01.2024 - 12.2024
Program Coordinator
Oasis Ascent
08.2021 - 03.2024
Lead Mentor
West Ridge Academy
09.2017 - 03.2020
Customer Service Representative
Rocky Mountain Power
01.2016 - 08.2017
Data Conversion Operator
United States Postal Service
01.2011 - 12.2015
High School Diploma - undefined
Granger High School