Summary
Overview
Work History
Education
Skills
Accomplishments
Extracurriculars
Timeline
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Vaida Eichenlaub

Monclova,OH

Summary

I am a motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and a reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintain focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Server

Zingo's Mediterranean
04.2022 - Current
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Experience Maker

Chick-fil-A
07.2021 - 04.2022
  • Worked well in a team setting, providing support and guidance.
  • Developed strong communication and organizational skills through working on group projects.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Learned and adapted quickly to new technology and software applications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proven ability to learn quickly and adapt to new situations.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Developed and maintained courteous and effective working relationships.

Team Member

Tim Hortons
11.2020 - 07.2021
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Learned all required tasks quickly to maximize performance.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Assisted with inventory counts and stocking of merchandise.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Self-motivated, with a strong sense of personal responsibility.
  • Cultivated interpersonal skills by building positive relationships with others.

Education

BBA - Accounting And Human Resource Management

University of Toledo
Toledo, OH
05.2027

High School Diploma -

Anthony Wayne High School
Whitehouse, OH
05.2023

Skills

  • Memory retention
  • Troubleshooting
  • Excellent Communication
  • Teamwork and Collaboration

Accomplishments

  • 5 star general of the month- January 2020
  • The Educational Service Center of Lake Erie West (Outstanding Academic Performance in Mathematics)- March 2020
  • English Department Honors Special Recognition- November 2020
  • Certificate of Selection for the Congress of Future Medical Leaders Award of Excellence- December 2020

Extracurriculars

  • Interact Club- grades 9-12
  • SAC club- grades 10-12
  • Link Crew- grade 11
  • Work at Tim Hortons- grades 10- 11
  • Work at Chick fil a-grade 11
  • Work at Zingo’s grades 11-current

Timeline

Server

Zingo's Mediterranean
04.2022 - Current

Experience Maker

Chick-fil-A
07.2021 - 04.2022

Team Member

Tim Hortons
11.2020 - 07.2021

BBA - Accounting And Human Resource Management

University of Toledo

High School Diploma -

Anthony Wayne High School
Vaida Eichenlaub