Vaishali Bulsara
Aldie,VA
Summary
Experienced Risk Management professional with 13 years of strategic planning and program leadership expertise within the Financial Services industry. Skilled in developing effective risk mitigation policies and implementing clear assessment, prevention, and containment procedures at all levels. Knowledgeable about regulatory mandates and adept at upholding stringent controls.
Overview
15
15
years of professional experience
Work History
Enterprise Risk Management Consultant
Verizon
02.2019 - Current
- Leading the ERM risk team projects and to enhance visibility into risk, operational governance, and reporting
- Collaborating with leadership teams including ERM (second line of defense), OA (first line of defense), IA, IT, Legal compliance, and Business stakeholders
- Conducting comprehensive policy reviews and evaluating control and policy alignment
- Developing proactive corrective action plans, utilizing tools such as RACI Charts, SOPs, developing Process flows, OSTs, etc., in response to audit, regulatory, and identified issues
- Demonstrated expertise in building and managing ERM Frameworks (COSO model) within financial service organizations
- Leveraging excellent collaboration between Operational, Technological, Strategic and Reputational Risks, along with a solid grasp of general Compliance Standards and drive change through cross-functional groups
- Leading the development, design, reengineering, optimization, and documentation of financial, operational, technology, and business requirements (including UAT)
- This involves stakeholder interviews, facilitated workshops, and a meticulous analysis of process documentation
- Performing test of design procedures and IT dependencies withing Business Process Controls for completeness and accuracy
- Direct the complete risk management relationship between other risk teams as well as consulting teams to satisfy Internal Audit demands.
Sr. IT Auditor
First Guaranty Mortgage corporation
11.2014 - 03.2018
- Conducted comprehensive technology risk assessments and reviews/testing, focusing on testing application controls such as change management, application security assessments, and operational controls for IT audits
- Collaborated with Executive Management to gain insights into business risks, changes, and significant events impacting the business and audit plan (IT governance frameworks such as COBIT, and NIST Cybersecurity)
- Evaluated IT General Controls (ITGCs) and application controls over platforms like the loan origination application (E360), Active Directory (AD) (domain services and access management), and Payroll system (functional and configuration)
- Provided recommendations for enhancing controls and processes at various application levels
- Monitored & reviewed CAB meetings documented IT changes/requests, interdependencies/risk within the service portal, and developed reports/presentations (KPIs, KRIs, and SLAs) in a clear, concise & timely manner
- Effectively interacted with IT personnel, internal auditors, compliance, consultants, and other third-party personnel (for SSAE-16) including interaction with higher level employees.
Sr. Business Analyst / Consultant
Robert half International
08.2014 - 10.2014
- Risk Analysis and Controls Contractor Project
- Evaluated business processes within AP, AR, PPE, MI, LOC, Payroll, and Treasury by interviewing client personnel and by conducting walk-throughs of existing process and controls
- Performed internal control reviews to evaluate effectiveness and efficiency of operations
- Reviewed processes & documented gaps/control(s) for audit readiness
- Designed test scripts for SOX control testing over business processes in coordination with client’s internal audit manager to optimize testing model.
Financial Services Consultant
PricewaterhouseCoopers, LLP
10.2010 - 04.2014
- Mortgage Originations QA/QC function diagnostic: Provided advisory services to assess a mid-size lender's QA and QC origination; evaluated the organization of test functions, sampling methodology, preventative controls, automation & validation processes
- Successfully produced prioritized recommendations, enabling the lender to reduce overhead by half and repurpose resources for targeted and discretionary review
- Mortgage Fraud Risks and Controls: Led engagement across various Mortgage Operations business units, assessing the transformative target-operating model for in-house Mortgage Originations, Loan Origination System, and Sub-servicer Oversight functions
- Developed business process flows for default operation services, identifying gaps in existing processes and controls; evaluated and documented risk/control matrix
- Asset Management Risk and Internal Controls Project: Led project management for Internal Controls services to multiple Troubled Asset Relief Programs (TARP) and coordinated transactions, including asset acquisition, management, and disposition
- Designed operational processes and internal controls for the closing and settlement of transactions, focusing on continuous improvement per OMB Circular A-123 requirements
- Examined and monitored transaction activities, ensuring proper functioning of controls and tracking reports, and provided real-time advice related to the execution of internal controls
- OCC/Consent Order remediation plans: Provided advisory services to assess Foreclosure and Bankruptcy default operations and systems against consent order remediation requirements for a large mortgage banking entity
- Conducted gap analysis against processes to identify remediation opportunities from a regulatory compliance (RESPA, TILA, and Complaints/Escalation), process reengineering, and documentation perspective
- Developed a process framework for expedited approvals and escalation from functional workstreams
- The project successfully identified gaps in various processes and opportunities for policy and procedural alignment, enabling the servicer to meet consent order requirements efficiently.
Assistant Credit Analyst
United Central Bank
09.2009 - 10.2010
- SBA 504 and 7a loan programs: Analyzed credit data and financial statements for SBA 504 and 7a loan programs, gauging the risk of credit extension and prepared concise loan write-ups for new and renewing loans
- Assessed commercial loans, generating key financial ratios to evaluate customers' financial status/repayment capacity and repayment ability; generating key financial ratios to evaluate customers' financial status (credit bureau reports, appraisals, and environmental assessments) and repayment ability.
Education
Bachelor of Science in Accounting -
The University of North Carolina
Charlotte, NC05.2009
Skills
- Business Process Reengineering
- Policies, Procedures, & Internal Controls
- Data Analysis and Management
- Investigation and Discovery
- Technical Documentation
- System Analysis & Reporting
- ERM Methodology
- Business Communication
- RACI Matrices
- Agile Framework
- Performance Management
- Training and Mentoring
- Quality Assurance
- Product Life Cycle Management
- Cost Analysis
- Continuous Improvement
- Processes and procedures
- Analysis & Evaluation
- Strategic Planning
- Team Leadership & Development
- Teamwork and Collaboration
Technical Capabilities
- MS Office and Google Suite – Word, Excel, Visio, PowerPoint, Outlook, Sharepoint, etc.
- Applications – Outlook, Lotus Notes, QuickBooks, Encompass E360, PeopleSoft, Smart Sheet, SFDC, Slack, SQL Assistant, ServiceNow (GRC), Jira & Confluence, AYS, Workday, Tableau, etc.
References
References Available Upon Request
Timeline
Enterprise Risk Management Consultant
Verizon
02.2019 - Current
Sr. IT Auditor
First Guaranty Mortgage corporation
11.2014 - 03.2018
Sr. Business Analyst / Consultant
Robert half International
08.2014 - 10.2014
Financial Services Consultant
PricewaterhouseCoopers, LLP
10.2010 - 04.2014
Assistant Credit Analyst
United Central Bank
09.2009 - 10.2010
Bachelor of Science in Accounting -
The University of North Carolina
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