Vaishnavi Kanagarajah

This role has enabled me to deliver exceptional service, ensuring a seamless dining and check-in experience for all guests. I efficiently handled check-ins, check-outs, reservations, and guest inquiries with professionalism and attention to detail. In the dining area, I took orders, served food and beverages, and upheld a high standard of cleanliness and organisation, while my strong communication skills and problem-solving abilities helped develop a welcoming atmosphere and ensure guest satisfaction throughout their stay.

This position gave me the opportunity to strengthen my independence within the workplace along with establishing my teamwork skills. I developed expertise in customer service by helping customers navigate a wide range of products and services. I efficiently processed payments, maintained high service standards, and adapted to long hours in a fast-paced environment to consistently meet customer needs.