Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Yolanda Mangum

Durham,NC

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Administrative Receptionist

Measurement Incorporated
Durham , NC
2005.01 - 2024.01
  • Recruited vendors for annual fair event.
  • Fostered a collaborative relationship with NC Works for recruitment needs
  • Conducted preliminary interviews for potential candidates at NC Works.
  • Managed and updated applicant database
  • Streamlined hiring process by providing efficient and effective referrals.
  • Reviewed and analyzed employee contracts
  • Conducted training sessions to enhance personnel's record keeping skills
  • Scheduled assessments, interviews, and initiated reference calls.
  • Examined requisitions to determine suitable project placements.

Health Education Specialist

Duke’s Office of Patient, Family and Community Education
Durham , NC
2000.01 - 2002.01
  • Coordinated and recruited volunteers.
  • Engaged with community partners to coordinate volunteer opportunities
  • Managed community health care services and programs.
  • Managed community outreach programs and served as the database manager.

Program Coordinator

ASHA (American Social Health Association)
RTP , NC
2000.03 - 2000.09
  • Planned, implemented and evaluated the Cervical Cancer Prevention Program.
  • Secured community locations for implementing cervical health programs
  • Recruited participants and conducted pre and post interviews. Organized follow-up focus groups.

Certified Nursing Assistant

Duke University Health Systems
Morris Cancer Clinic , NC
1999.01 - 2000.01
  • Scheduled and planned tasks efficiently.
  • Assisted in various procedures and treatments within an oncology department
  • Implemented patient teaching and provided services for multicultural clients.

Education

Master of Divinity - Christian Theology

Shaw University
Raleigh, NC
05.2024

Bachelor of Science in Health Education - Community Health

North Carolina Central University
Durham, NC
05.1999

Skills

  • Great attention to detail
  • Efficient communicator
  • Conflict resolution mediator
  • Exceptional leader
  • Program organizer
  • Relationship Building

Accomplishments

  • Established Community Partnerships and facilitated Behavior Risk Workshops
  • Former Chair of the Durham County Women’s Commission and a former Community Advisory Council Member at Duke’s Office of Patient, Family and Community Education

Certification

Licensed Insurance Agent

References

References available upon request.

Timeline

Administrative Receptionist

Measurement Incorporated
2005.01 - 2024.01

Program Coordinator

ASHA (American Social Health Association)
2000.03 - 2000.09

Health Education Specialist

Duke’s Office of Patient, Family and Community Education
2000.01 - 2002.01

Certified Nursing Assistant

Duke University Health Systems
1999.01 - 2000.01

Master of Divinity - Christian Theology

Shaw University

Bachelor of Science in Health Education - Community Health

North Carolina Central University

Licensed Insurance Agent

Yolanda Mangum