Vakabineh Toure
Collingdale,PA
Summary
Proven leader in operational excellence, I enhanced team performance and morale at Woods Services through innovative workflow processes and effective communication strategies. Skilled in office management and relationship building, I significantly improved inter-departmental collaboration and project completion rates, demonstrating a commitment to results and team success.
Overview
8
8
years of professional experience
Work History
Administrative Supervisor
Woods Services
Langhorne, PA
10.2020 - Current
- Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Improved communication between departments with the implementation of efficient information-sharing tools and strategies.
- Enhanced employee morale through recognition programs, fostering a positive work environment that encouraged collaboration and teamwork.
- Maintained a clean, organized workspace to promote a professional environment conducive to productivity.
- Managed a team of office staff, providing training and support to ensure smooth daily operations.
- Resolved conflicts between team members by addressing concerns and facilitating open communication channels.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Ensured timely completion of projects by creating detailed timelines and assigning tasks to appropriate team members based on skill sets and availability.
- Evaluated employee performance through regular feedback sessions while setting clear expectations for professional growth.
- Collaborated closely with other department managers to identify areas where administrative support could be improved or streamlined.
Direct Support Professional
Carson Valley Children's Aid
Flourtown, PA
01.2018 - 09.2020
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Youth Care Worker
Abraxas Academy
Morgantown, PA
08.2016 - 09.2017
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Conducted regular safety checks and maintained facility cleanliness, ensuring a secure and hygienic environment for all program participants.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Enhanced youth development by implementing structured activities and educational support.
- Completed clear and concise documentation of youth behavior and actions.
- Delivered crisis intervention services when necessary, addressing urgent concerns promptly while maintaining safety for all involved parties.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Assisted with daily living skills training, supporting self-sufficiency among program participants.
- Utilized system model to teach youth life skills in accordance with individualized treatment plans.
Education
Organizational Leadership
Bucks County Community College
Newtown, PA12.2023
Bachelor of Arts - Organizational Communication
Immaculata University
Immaculata, PA05.2016
Skills
- Deadline-oriented
- Compliance Monitoring
- Relationship Building
- Cross-Functional Teamwork
- Scheduling and calendar management
- Organizational Leadership
- Training and coaching
- Operations Management
- Office Management
- Document Management
- Event Coordination
- Meeting Coordination
- Team Collaboration
- Inbound phone call handling
- Event Planning
- Correspondence Preparation
- Expense Reporting
Accomplishments
- Supervised team of 76 staff members.
- Resolved product issue through consumer testing.
- Collaborated with team of 6 in the development of a community project.
Soccer
I have been blessed and privileged to play soccer/Football for a long time, both in high school and at the university level. What I enjoy and am most grateful for now is my unwavering commitment to coaching and nurturing the next generation of soccer/football players around the world.
Languages
French
Limited Working
Timeline
Administrative Supervisor
Woods Services
10.2020 - Current
Direct Support Professional
Carson Valley Children's Aid
01.2018 - 09.2020
Youth Care Worker
Abraxas Academy
08.2016 - 09.2017
Organizational Leadership
Bucks County Community College
Bachelor of Arts - Organizational Communication
Immaculata University
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