Kim Man-Ling Chan
Venice,FL
Summary
Dedicated pharmacy professional focused on enhancing operational efficiency and delivering exceptional patient care. Expertise in leading teams, managing inventory, and implementing process improvements that drive results. Recognized for a collaborative approach and adaptability to evolving needs, with a strong emphasis on effective communication and adherence to regulatory compliance standards. Committed to fostering a positive work environment while ensuring the highest quality of service in the pharmacy setting.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Shubhom Pharmacy LLC
Venice, FL
01.2018 - Current
- Oversee daily operations for a community pharmacy serving patients in the Venice area.
- Responsible for inventory management, staff training and day-to-day pharmacy compliance.
- Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
- Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
- Enhanced patient safety with thorough drug utilization reviews and monitoring potential drug interactions.
- Developed policies and procedures for effective pharmacy management.
- Ensured safe working environment, adhering to strict health and safety guidelines.
Pharmacy Manager
CVS Pharmacy
Port Charlotte, FL
05.2016 - 08.2017
- Managed daily pharmacy operations, ensuring compliance with regulatory standards and safety protocols.
- Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Implemented staff training programs to continuously develop skills and maintain professional licensure requirements.
- Oversaw daily pharmacy operations, ensuring compliance with regulatory standards and company policies.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Staff Pharmacist
CVS Pharmacy
Port Charlotte, FL
03.2015 - 05.2016
- Provided expert medication counseling, improving patient understanding of prescriptions and adherence.
- Managed immunization services by administering vaccines according to CDC guidelines and maintaining proper documentation.
- Educated patients on proper medication usage, dosage instructions, potential side effects, and storage requirements.
Staff Pharmacist
CVS Pharmacy
Miami, FL
07.2009 - 02.2015
- Educated patients on proper medication usage, dosage instructions, potential side effects, and storage requirements.
- Managed immunization services by administering vaccines according to CDC guidelines and maintaining proper documentation.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
Education
Doctor of Pharmacy - PharmD
University of Florida
Gainesville, FL05-2009
Skills
- Workflow optimization
- Patient education and counseling
- Prescription verification
- Drug inventory management
- Drug utilization review
- Policy enforcement
- Medication therapy management
- Quality assurance controls
- Staff management
- Policy enforcement
- Medication therapy management
- Quality assurance controls
- Staff management
Certification
- Florida Pharmacist License # PS45167 (07/21/2009- 9/30/2027)
- Immunizations Administration certified
Timeline
Pharmacy Manager
Shubhom Pharmacy LLC
01.2018 - Current
Pharmacy Manager
CVS Pharmacy
05.2016 - 08.2017
Staff Pharmacist
CVS Pharmacy
03.2015 - 05.2016
Staff Pharmacist
CVS Pharmacy
07.2009 - 02.2015
Doctor of Pharmacy - PharmD
University of Florida
Certifications
Basic Life Support (BLS)
APhA Immunization Delivery
HIPAA Privacy and Security Research Training