VAL CHRISTIAN
Denver,CO
Summary
“Your smile is your logo, your personality is your business card, how you leave others feeling after an experience with you becomes your trademark”
*Performance driven District Trainer/Multi Store Manager with extensive experience in operations, human resources and administration.
Consistently top-rated sales performance, product buyer/management, event coordinator, performance evaluation/coordinator.
Consistent results in exceeding company sales goals. Veteran Store Manager/Sales Trainer with top-level skills. Likeable personality and customer-focused background coupled with expertise in exceeding goals and motivating team members for success. Ready and able to tackle new challenges and build success with exciting organization.
Overview
20
20
years of professional experience
Work History
Store Manager
Loris' Gifts MCOA
Aurora, CO
09.2021 - 09.2022
- Created warm, safe and comforting environment for patients, visitors and staff. My store was considered the heart of the hospital.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Assistant Store Manager
Crate And Barrel
Broomfield, CO
10.2019 - 09.2021
- Consistently maintained sales above LY and goal.
- Responded to customer concerns, significantly raising customer satisfaction ratings and volume.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Store Manager/Regional LP Director
InMotion Entertainment DIA
Denver, CO
10.2012 - 09.2018
- Recognized best specialty retailer
- Promoted to challenging location increasing revenue double digits
- Highest revenue history
General Manager
Brown Shoe
Westminster, CO
06.2009 - 03.2011
- Opened newest CO location • Consistently exceeded sales goals
- Promoted to struggling location, increasing revenue over 18%.
District Trainer/Store Manager
White House Black Market
Cherry Creek, CO
08.2004 - 06.2009
- Trained all district store teams (16 locations) Opened and set 12+ stores nationwide
- Recognized #1 superior customer service.
Senior Store Manager
Ann Taylor
Denver, CO
06.2000 - 07.2004
- Operated Cherry Creek and Boulder locations • Increased sales double digits.
- Cherry Creek hitting highest history goal • HR and training manager.
Education
Bachelor of Arts - BA
Broward Community College
Skills
- Superior customer service/ client retention
- Metric driven
- Training and development
- Operations/ LP management
- Compelling leadership skills
- Multitasking and Organization
- Performance Monitoring and Evaluation
Affiliations
- Corporate Achievement Award - Highest revenue increase-4years
- District Sale Leader/Trainer- Opening 8+ successful store locations nationwide
- Excellence Award- Customer Service
- National Sales Award
Timeline
Store Manager
Loris' Gifts MCOA
09.2021 - 09.2022
Assistant Store Manager
Crate And Barrel
10.2019 - 09.2021
Store Manager/Regional LP Director
InMotion Entertainment DIA
10.2012 - 09.2018
General Manager
Brown Shoe
06.2009 - 03.2011
District Trainer/Store Manager
White House Black Market
08.2004 - 06.2009
Senior Store Manager
Ann Taylor
06.2000 - 07.2004
Bachelor of Arts - BA
Broward Community College
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