Val Jones
Charlotte,NC
Summary
Award-winning executive at Wells Fargo, specializing in outreach, public engagement, and education to foster business growth and inclusivity for women and minority-owned enterprises. Leveraged strategic leadership and partnership development to achieve notable accolades, including WIPP's Partner of the Year. Demonstrated expertise in corporate presentations and public speaking, collaborative organizational partnerships, and top national performance in customer service. Effective writer who can develop, analyze, and evaluate policies, regulations, and strategic objectives related to outreach and public engagement.
Overview
24
24
years of professional experience
Work History
SVP, Senior Lead Business Growth Consultant
Wells Fargo
Charlotte, NC
06.2021 - Current
- Led Wells Fargo's enterprise program for women small business owners, Connect to More working with the Nasdaq Entrepreneurial Center, NAWBO, WBENC, NMSDC, AWBC, and other national organizations to engage the public to promote inclusivity for women and minority-owned businesses. Recipient of WIPP's (Women Impacting Public Policy) Partner of the Year Award, 2024.
- Experience designing, implementing, and evaluating comprehensive public engagement strategies that promote inclusivity, and outreach to diverse, underrepresented communities, particularly in partnership with small business serving organizations.
- Developed, analyzed, and evaluated policies, regulations, and strategic objectives related to outreach and public engagement as part of a risk overview for outreach activities in a highly regulated and monitored industry.
- Advised senior leadership on engagement strategies, and ensured alignment with public and government relations objectives.
- Experience in data collection, analysis, and application to evaluate the effectiveness of engagement and outreach efforts, to optimize future efforts.
Market Segment Manager
Wells Fargo
Austin, TX
05.2018 - 06.2021
- Built strong, collaborative relationships with the Texas region leadership team and small business partners to achieve small business growth objectives through employee training, coaching, and community engagement.
- Created a leadership forum to grow the small business acumen, business outcomes focus, and coaching skills of district managers, which resulted in double-digit growth year over year and improved customer experience scores for the state.
- Analyzed business performance data and forecasted business results for upper management.
Market Growth and Development Consultant
Wells Fargo
Austin, TX
07.2013 - 05.2018
- Provided technical guidance, leadership, and expertise on small business lending.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes resulting in top level performance in the country in 2012.
- Implemented strategies to take advantage of new opportunities.
Branch Roles
Wells Fargo
PHoenix, AZ
10.2000 - 03.2012
- Started as a personal banker, opening new accounts, services and lending products, culminating as a branch manager of branches of increasing size and complexity. Top performer nationally in 2006 for customer service.
Education
MBA - Marketing
Arizona State University
Tempe, AZBachelor of Arts - History
University of North Carolina At Chapel Hill
Chapel Hill, NCGraduate Certificate - Banking
Pacific Coast Banking School
Seattle, WASkills
- Corporate presentations
- Partnership development
- Public speaking
- Strategic leadership
- Marketing expertise
- Business development
- KPI tracking
- Corporate communications
Accomplishments
- 2024 WIPP (Women Impacting Public Policy) Partner of the Year
- NAWBO (National Association of Women Business Owners), National Advisory Council (2019-present)
- Founder, Grand Avenue Festival, Phoenix, AZ (2008-present)
Timeline
SVP, Senior Lead Business Growth Consultant
Wells Fargo
06.2021 - Current
Market Segment Manager
Wells Fargo
05.2018 - 06.2021
Market Growth and Development Consultant
Wells Fargo
07.2013 - 05.2018
Branch Roles
Wells Fargo
10.2000 - 03.2012
MBA - Marketing
Arizona State University
Bachelor of Arts - History
University of North Carolina At Chapel Hill
Graduate Certificate - Banking
Pacific Coast Banking School
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