Val Morris
KNIGHTSTOWN,IN
Summary
Proactive and focused on enhancing patient flow and service quality. Recognized for building strong relationships and optimizing processes, ready to contribute expertise towards achieving organizational goals.
Overview
31
31
years of professional experience
Work History
Manager
Reid Health-Urgent Care
Richmond, IN
05.2023 - 05.2026
- Oversaw daily operations, ensuring efficient patient flow and high-quality care delivery.
- Developed staff schedules to optimize resource allocation and maintain service levels.
- Accomplished multiple tasks within established timeframes.
- Streamlined patient intake processes to enhance operational efficiency.
- Optimize registration process and coverage as needed
- Utilized Epic
Senior Account Executive
Community Health Network-Employer Service Line
Indianapolis, IN
09.2004 - 05.2023
- Developed and implemented tailored solutions to enhance client satisfaction and retention.
- Established strong relationships with key stakeholders, resulting in increased business opportunities.
- Collaborated with cross-functional teams to streamline processes and drive operational efficiency.
Department Supervisor
Hancock Health-Immediate Care and Occupational Health
Greenfield, IN
10.2004 - 01.2008
- Supervised daily operations within Immediate Care and Occupational Health department.
- Trained and mentored staff on patient care protocols and compliance standards.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Associate
Century 21 Wilson & Associates
Greenfield, IN
01.1997 - 10.2004
- Developed strong client relationships through effective communication and personalized service.
- Assisted in property showings, highlighting key features to prospective buyers.
- Managed transaction processes, ensuring compliance with real estate regulations and standards.
Medical Receptionist
Oncology and Hematology Associates
Indianapolis, IN
01.1995 - 10.2004
- Managed patient scheduling to optimize clinic efficiency and reduce wait times.
- Coordinated insurance verification processes to ensure accurate patient coverage.
- Maintained electronic health records with a focus on accuracy and compliance.
- Assisted in front desk operations, enhancing patient flow and service quality.
Education
High School Diploma -
Grennfield-Central
Greenfield, INHealth Care Management - Health Care Management
IUPUI
Indianapolis, IN06-2007
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Relationship building
Timeline
Manager
Reid Health-Urgent Care
05.2023 - 05.2026
Department Supervisor
Hancock Health-Immediate Care and Occupational Health
10.2004 - 01.2008
Senior Account Executive
Community Health Network-Employer Service Line
09.2004 - 05.2023
Sales Associate
Century 21 Wilson & Associates
01.1997 - 10.2004
Medical Receptionist
Oncology and Hematology Associates
01.1995 - 10.2004
High School Diploma -
Grennfield-Central
Health Care Management - Health Care Management
IUPUI