Summary
Overview
Work History
Skills
Timeline
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Val Woods

Rolling Prairie,IN

Summary

Branch manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Several year history of success in the field.

Overview

29
29
years of professional experience

Work History

Branch Manager

Heights Finance
Mishawaka, IN
03.2024 - Current
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Managed staff scheduling, hiring and training processes.
  • Developed strategies to increase customer satisfaction and loyalty.

Branch Manager

OneMain Financial
Portage, IN
07.2018 - 03.2024
  • Successfully completed DM Readiness Program
  • Responsible for sales target and generating new business
  • Manage collection activities
  • Coach Team Members and build a customer focused environment

Market Director

Combined Insurance
Akron, OH
01.2013 - 07.2018
  • Responsible for sales target and Manpower goals of entire Market
  • Direct management of Compliance, Legal, and Human Resources for all employees
  • Managed relationships with external vendors including agencies and media partners.

Sales Manager

Bankers Life & Casualty
South Bend, IN
01.2011 - 01.2013
  • Prospecting and generating new business through leads & referrals
  • Provide excellent leadership, coaching, and training to agents
  • Established relationships with key clients, while maintaining existing customer base.

Investment Consultant

Fifth Third Securities
Michigan City, IN
01.2006 - 01.2011
  • Managing and developing investment accounts for bank clients
  • Training and coaching selling skills to personal bankers
  • Developed investment strategies and portfolio structures in accordance with client objectives.

Area Manager

Chase Investment Services
Merrillville, IN
01.1996 - 01.2006
  • Managing advisors in thirty-seven branches in Northwest Indiana
  • Hiring, training, and developing of advisors and personal bankers
  • Oversaw the recruitment process for new staff members including interviewing and training.

Skills

  • Life and Health Insurance Licensed
  • Detail oriented with strong time management skills
  • Achieving goals and performance
  • Business Development

Timeline

Branch Manager

Heights Finance
03.2024 - Current

Branch Manager

OneMain Financial
07.2018 - 03.2024

Market Director

Combined Insurance
01.2013 - 07.2018

Sales Manager

Bankers Life & Casualty
01.2011 - 01.2013

Investment Consultant

Fifth Third Securities
01.2006 - 01.2011

Area Manager

Chase Investment Services
01.1996 - 01.2006

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Val Woods