Valarie Wolf

• Set up glassware, liquor and other necessary supplies for special events.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Bartending for private events, weddings, business parties, etc.

• Provided excellent customer service in fast-paced environment, ensuring positive guest experiences.
• Maintained cleanliness and organization of bar area, adhering to safety and sanitation standards.
• Assisted in managing inventory levels, restocking supplies as needed for operational efficiency.
• Developed knowledge of beer styles and brewing processes to educate customers effectively.

• Served customers in a friendly, efficient manner following outlined steps of service.
• Adhered to social distancing protocols and wore mask or face shield at all times.
• Loaded and unloaded delivery van each shift.
• Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
• Delivered exceptional customer service during catering events to enhance guest experiences.

• Provided friendly and attentive service and exceptional hospitality.
• Set dining tables according to type of event and service standards.
• Consistently offered professional, friendly and engaging service.
• Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
• Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
• Prepared and served cocktails, wine, and beer at high-volume banquets.

Upheld strict cash handling procedures.

• Processed orders on a computerized Point of Sale system
• Verified that guests at the bar were of legal age
• Maintained full knowledge of beverage lists and promotions
• Poured drinks using standard pour according to specifications
• Set up glassware and liquor prior to events
• Ensured liquor was secured at the end of shifts

• Consistently provided professional, friendly and engaging service.
• Displayed enthusiasm and knowledge about the restaurant's menu and products.
• Demonstrated genuine hospitality while greeting and establishing rapport with guests.
• Precisely described menu items and special offerings and appropriately identified wine pairings.
• Resolved guest complaints quickly and efficiently.
• Assisted co-workers whenever possible.

• Consistently provided professional, friendly and engaging service.
• Skillfully promoted items on beverage lists and restaurant specials.
• Displayed enthusiasm and knowledge about the restaurant's menu and products.
• Addressed diner complaints with kitchen staff and served replacement menu items promptly.
• Quickly recorded transactions in MICROS system to deliver prompt service.
• Provided friendly and attentive service.