Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Valary Cronin

Valary Cronin

Pasco,WA

Summary

Dedicated Account Manager promoting dynamic client management, issue resolution and relationship-building skills. Effective at maximizing repeat business opportunities. Proven history of increasing revenue while bringing in new clients. Detail-oriented with experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.

Overview

13
13
years of professional experience
1
1
Certification

Work History

A&D Account Manager

????
Richland, WA
10.2023 - Current
  • Oversee multiple accounts and work diligently to meet and exceed performance goals.
  • Built and maintain productive relationships with customers and internal partners.
  • Developed strategies to increase revenue from existing accounts.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.
  • Negotiated contracts with clients to maximize profitability.
  • Ensured compliance with industry regulations when dealing with clients.
  • De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.
  • Sourced new opportunities to introduce products and services to potential customers.
  • Attended trade shows and conferences as a representative of the company.
  • Communicated progress of monthly and quarterly initiatives to internal and external stakeholders.
  • Participated in brainstorming sessions to develop new ideas for business development initiatives.
  • Listened to customer needs to identify and recommend best products and services.
  • Replenished and arranged items to maintain appearance.
  • Increased profitability and revenue by generating $40,000 in sales.

Bartender

Lee’s Tahitian
Richland
04.2022 - Current
  • Advertised, marketed, and recommended menu options to guest to increase guest satisfaction
  • Communicated product knowledge to facilitate guest decision making
  • Created a welcoming environment for visiting guest providing a memorable experience
  • Maintained all sanitation procedures and food safety guidelines
  • Demonstrated flexibility regarding work assignments and work schedule.

Bartender/Server

Uptown Bar and Grill
Richland
03.2020 - 04.2022
  • Demonstrated ability to keep the bar organized, stocked and clean
  • Monitored cash registers and collected payments for drinks and food
  • Demonstrated flexibility regarding work assignments and work schedule
  • Track, processed and distributed pull tabs (gambling)
  • Processed all bookwork
  • Cook and serve food according to health and establishment standards.

Massage Therapist/ Bookkeeper

Valary Cronin, LMP
Kennewick, Washington
01.2011 - 08.2021
  • Independent massage therapist focusing on everything from specific therapeutic injury rehab to full body relaxation
  • Business bookkeeping, appointment scheduling, customer service, business marketing, General business tasks
  • All Advertising including Print, social and in person.

Massage Instructor

Victoria's Academy of Cosmetology
Kennewick, Washington
04.2015 - 04.2017
  • Write lesson plans and present them
  • Teach hands on technique as well as massage theory
  • Prepare students for the state boards and future employment.

Education

Massage Practitioner -

Victoria's Academy of Cosmetology
12.2012

Skills

  • Territory Management
  • Account and Schedule Management
  • Relationship Building and Management
  • Territory Management
  • Account Development and Servicing
  • Contract Negotiation
  • Customer Training
  • Marketing
  • Strong Lead Development Skills
  • Product Training
  • Issue Resolution

Certification

  • Licensed realitor

References

References available upon request.

Timeline

A&D Account Manager

????
10.2023 - Current

Bartender

Lee’s Tahitian
04.2022 - Current

Bartender/Server

Uptown Bar and Grill
03.2020 - 04.2022

Massage Instructor

Victoria's Academy of Cosmetology
04.2015 - 04.2017

Massage Therapist/ Bookkeeper

Valary Cronin, LMP
01.2011 - 08.2021

Massage Practitioner -

Victoria's Academy of Cosmetology

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Valary Cronin