Valda Grajales
Dacula,GA
Summary
Motivated with engaging personality and superior attention to details. Upbeat, friendly and provides professional customer service while dedicated to maintaining optimal security. Adapt at counting money and maintaining balanced drawer.
Overview
12
12
years of professional experience
Work History
Server/Bay Host
Top Golf
04.2022 - 09.2023
- Suggested additional services to customers in order to meet upsell goals.
- Efficiently processed payments from customers, resolving any discrepancies in a timely manner to ensure accurate financial records.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Medical Assistant
North Atlanta Primary Care
05.2011 - 07.2013
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Education
Interior Design
The Art Institute of Atlanta
Atlanta, GASkills
- Sales Transactions
- Customer Correspondence
- Complaint resolution
- Problem-solving skills
- Order Processing
Timeline
Server/Bay Host
Top Golf
04.2022 - 09.2023
Medical Assistant
North Atlanta Primary Care
05.2011 - 07.2013
Interior Design
The Art Institute of Atlanta
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