Leslie Garcia
Pasadena
Summary
Professional with strong experience in restaurant industry, ready to contribute to team-oriented environment. Skilled in food preparation, customer service, and maintaining high cleanliness standards. Focused on collaboration, adaptable to changing needs, and results-driven. Reliable, with strong work ethic and excellent communication skills.
Overview
10
10
years of professional experience
Work History
Restaurant Team Member
Taco Bell Restaurant
Pasadena, TX
08.2025 - Current
- Provided excellent customer service in fast-paced environment.
- Greeted guests pleasantly and answered menu questions.
- Operated cash register, processed transactions accurately.
- Maintained cleanliness of dining area and kitchen workspace.
- Assisted team members during peak hours to ensure efficiency.
- Collaborated with team to meet daily operational goals consistently.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Cashier
Kolache Factory
Pasadena, TX
11.2024 - 03.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Managed inventory by restocking supplies and monitoring product levels to ensure product availability.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Adhered to company policies regarding cash handling and security protocols effectively.
- Streamlined checkout processes based on customer feedback, improving overall customer experience.
- Assisted in inventory management by restocking supplies and monitoring product levels.
- Cultivated relationships with customers to foster loyalty and encourage repeat business.
- Built relationships with customers to encourage repeat business.
Manager
Taco Bell Restaurant
Deer Park, TX
09.2020 - 06.2024
- Managed staff scheduling to optimize labor costs while maintaining service quality.
- Managed staff scheduling to align labor costs with service quality demands.
- Implemented training programs for new employees, enhancing team performance and efficiency.
- Monitored inventory levels to minimize waste and support effective cost management.
- Streamlined workflow processes, resulting in improved service speed and customer satisfaction ratings.
- Resolved customer disputes promptly and maintained communication to enhance satisfaction and service quality.
- Analyzed customer feedback to identify areas for menu enhancement guest experience.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
Cashier
Pizza Hut
Deer Park, TX
02.2018 - 11.2019
- Assisted customers with returns, refunds, and transaction issues to enhance overall shopping experience.
- Stocked, tagged and displayed merchandise.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, strengthening customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and recommended products, contributing to increased sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cashier
Pizza Hut
Pasadena, TX
09.2016 - 08.2017
- Welcomed customers and assessed needs to provide tailored assistance.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with purchases, item location, and enrollment in reward programs to enhance shopping experience.
- Restocked merchandise in front lanes for improved customer access.
Education
High School Diploma -
Wolters High School
Deer Park10-2017
Skills
- Food preparation
- Sanitation practices
- Food safety measures
- Order processing
- Cash handling expertise
- Upselling strategies
- Customer interaction
- Team coordination
- Cross-training
- Strong teamwork
- Operational standards
- Strong work ethic
- Record Keeping
- Communication skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Team Member
Taco Bell Restaurant
08.2025 - Current
Cashier
Kolache Factory
11.2024 - 03.2025
Manager
Taco Bell Restaurant
09.2020 - 06.2024
Cashier
Pizza Hut
02.2018 - 11.2019
Cashier
Pizza Hut
09.2016 - 08.2017
High School Diploma -
Wolters High School