VALEERAT SAETAN
Tampa
Summary
Dynamic retail leader with extensive experience in overseeing store operations, inventory management, and operational budgeting, consistently prioritizing exceptional customer service and team development. Demonstrated expertise in training, mentoring, and managing staff while ensuring precise cash handling and adherence to POS procedures. Proven skills in a managerial role aimed at enhancing operational efficiency and fostering a high-performing team culture. Committed to driving results through strategic leadership and a focus on continuous improvement.
Overview
13
13
years of professional experience
Work History
Store Manager
Miniso
2025.10 - Current
- Managed daily store functions to secure optimal customer satisfaction and boost employee productivity.
- Crafted and instituted effective sales strategies to propel revenue growth.
- Developed and instructed team members in product knowledge and customer service best practices.
- Reviewed sales data to discern trends and modify inventory management strategies accordingly.
- Supervised visual merchandising standards to uphold engaging store layout and presentation.
- Supervised inventory management, cash operations, and implementation of store opening and closing protocols.
- Directed daily store operations to enhance customer experience and ensure compliance with company standards.
- Trained and mentored staff on product knowledge, sales techniques, and customer service excellence.
Store Manager
Banter by Piercing Pagoda
2024.08 - 2025.09
- Guided staff in accurate cash handling techniques, addressing daily deposit protocols, credit card payment procedures, and end-of-day register fund reconciliation.
- Supervised routine store activities to cultivate efficient and profitable operations.
- Trained new employees on store policies and procedures while providing advice and encouragement in roles.
- Tracked customer service performance and applied adjustments to elevate customer satisfaction.
- Managed store operations to ensure alignment with safety regulations, company policies, and legal obligations.
- Capitalized on fresh sales approaches to elevate store revenue
- Implemented ongoing performance assessments with staff to ensure job expectations were fulfilled or exceeded.
- Created effective inventory management system to boost sales and lower costs.
- Analyzed sales data to optimize inventory management and improve product placement strategies.
- Implemented marketing initiatives to drive foot traffic and increase brand visibility in local market.
Store Manager
Surf Style Retail Management Inc.
2021.04 - 2024.08
- Supervised everyday store functions to promote operational efficiency and financial success.
- Oriented new hires to store policies and procedures, ensuring comprehensive role support.
- Administered ongoing performance assessments with staff to guarantee job expectations fulfilled or exceeded.
- Sourced and onboarded potential employees aligned with team objectives.
- Supervised inventory control by placing stock orders based on needs, evaluating sales patterns, and adapting orders accordingly.
- Created weekly work schedules to meet staffing needs while controlling labor costs.
- Handled employee matters, conducted corrective actions, and terminated employment when appropriate.
- Developed scheduling systems to maximize staff efficiency and maintain optimal store coverage during peak hours.
- Oversaw visual merchandising efforts to create appealing displays that align with corporate guidelines and attract customers.
Assistant Manager
GOODWILL INDUSTRIES OF CENTRAL FLORIDA
2020.11 - 2021.04
- Deliver outstanding customer service through effective cash management and operational oversight.
- conducts various administrative functions in retail context.
- Provided customer assistance when needed, contributing to positive interactions. Collaborated with cashiers during peak times to improve service speed. Kept store organized and clean, ensuring a pleasant environment for shoppers.
- in addition to preserving favorable brand image, loss prevention, safety, and security of goodwill aligned with goodwill policies and procedures.
- Oversaw administrative functions such as processing payroll data and managing employee benefits initiatives.
- Led team in daily operations, ensuring compliance with organizational policies and procedures.
- Developed and implemented training programs for new staff, enhancing team performance and service delivery.
Assistant Manager
Ross Dress For Less
2018.04 - 2020.11
- Coached new employees in product knowledge, customer service practices, cash handling techniques, and safety regulations.
- Coordinated payroll information processing alongside management of employee benefits programs.
- Managed store security systems to recognize any unauthorized activities or theft efforts.
- Assisted junior staff members in navigating challenging situations with expert guidance and support.
- Resolved customer complaints by efficiently processing refunds and returns to elevate satisfaction.
- Coordinated daily store functions, leading staff management and inventory oversight.
- Monitored sales performance to identify potential areas for improvement.
- Refined inventory management techniques to boost accuracy and limit discrepancies.
- Worked alongside management to recognize avenues for operational advancement, stimulating efficiency initiatives.
Assistant Manager
Journeys shoes store
2015.03 - 2018.04
- Supported and educated team members to improve performance and customer service relations capabilities.
- Managed customer inquiries and complaints effectively and in a courteous manner.
- Directed management of reliable and proficient operation of cash registers.
- Greeted customers entering store and managed needs effectively.
- Supervised point-of-sale transactions, maintaining strict control over cash register operations.
- Directed daily operations, featuring development of work schedules and continuous progress assessment. Adjusted project critical path schedules to enhance efficiency. Guided leadership on key modifications to work activities as needed.
Assistant Manager
Wawa
2013.01 - 2015.03
- Coached and developed team members to strengthen performance and customer service relations skills.
- Managed customer inquiries and complaints with timeliness and professionalism.
- Managed seamless and reliable operation of cash registers
- Received customers at store entrance and fulfilled requests efficiently.
- Facilitated point-of-sale transactions, upholding strict control of cash registers.
- Supervised daily operations involving development of work schedules, evaluation of work progress, modification of project critical path schedules, and consultation with leadership regarding required adjustments to daily activities.
- as well as overseeing key performance indicators, managing customer complaints proficiently while delivering exceptional service.
- and directing cash handling operations to secure accuracy of all transactions while supporting customers with product selections, payment alternatives, and returns.
Education
Bachelor of Science (B.S.) - Computer Engineering Candidate
Keiser University
MelbourneGED - undefined
Homestead Senior High School
HomesteadSkills
- Client support
- Strategic issue identification
- Client engagement
- Effective multitasking
- Retail operations
- Store operations management
Websites
LANGUAGES
English Fluent
Thai Fluent
Timeline
Store Manager
Miniso
2025.10 - Current
Store Manager
Banter by Piercing Pagoda
2024.08 - 2025.09
Store Manager
Surf Style Retail Management Inc.
2021.04 - 2024.08
Assistant Manager
GOODWILL INDUSTRIES OF CENTRAL FLORIDA
2020.11 - 2021.04
Assistant Manager
Ross Dress For Less
2018.04 - 2020.11
Assistant Manager
Journeys shoes store
2015.03 - 2018.04
Assistant Manager
Wawa
2013.01 - 2015.03
GED - undefined
Homestead Senior High School
Bachelor of Science (B.S.) - Computer Engineering Candidate
Keiser University
WEBSITE, PORTFOLIO AND PROFILES
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