Summary
Overview
Work History
Education
Skills
Timeline
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Valena Connors

Dayton,OH

Summary

Driven by a commitment to excellence, I significantly reduced defect rates at McGregor & Associates through meticulous quality inspections and defect tracking. My adept use of Epicor and proficiency in file management, coupled with a talent for cross-functional collaboration, enhanced operational efficiency and contributed to achieving ISO certifications.

Overview

29
29
years of professional experience

Work History

Quality Assurance Inspector

McGregor & Associates
03.2008 - Current
  • Performed visual inspections
  • Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
  • Kept detailed records of quality and imperfect products.
  • Identified where product issues were coming from and rectified issues.
  • Removed imperfect products from shipment line.
  • Studied product blueprints before performing inspections.
  • Reduced defect rates by implementing effective inspection processes and recommending corrective actions.
  • Collaborated with cross-functional teams to address root causes of defects and implement preventive measures.
  • Played an instrumental role in achieving ISO certifications through diligent adherence to established protocols.
  • Analyzed statistical data to identify trends in product quality, enabling proactive intervention where necessary.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Performed root cause analysis to identify and resolve defects, improving quality standards.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Communicated with production team members about quality issues.
  • Used calipers and micrometer measuring instruments.
  • Collaborated with production staff to establish and meet quality standards
  • Resolved customer complaints by investigating problems and developing solutions.
  • Examined products for imperfections and defects.
  • Updated quality control records and reports.
  • Recorded inspection and test results on data sheets.
  • Investigated customer complaints to take necessary corrective actions.
  • Performed visual inspections and non-destructive tests where appropriate.

Data Entry Clerk

Broward Meals On Wheels
01.1995 - 09.2007
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and database.
  • Expedited data entry tasks through the use of customized software tools.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Coordinated with cross-functional teams to gather necessary information for accurate record-keeping and reporting purposes.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Followed established procedures to enter and process data correctly.
  • Secured and protected data from unauthorized access by complying with security protocols.
  • Updated and maintained customer information, documents and records.
  • Used computer software to store and retrieve data.
  • Checked for accuracy by verifying data and records.
  • Followed data entry protocols, rules and regulations.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Preserved customer confidence and protected operations by keeping information confidential.

Education

High School Diploma -

Jane Addams Vocational High School
Cleveland, OH

Skills

  • Quality Inspections
  • File Management
  • Defect tracking
  • Visual Inspection
  • Epicor use

Timeline

Quality Assurance Inspector

McGregor & Associates
03.2008 - Current

Data Entry Clerk

Broward Meals On Wheels
01.1995 - 09.2007

High School Diploma -

Jane Addams Vocational High School

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Valena Connors