Summary
Overview
Work History
Education
Skills
Timeline
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Valencia Harris

Houston,TX

Summary

Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 5 years of management performance.

Overview

9
9
years of professional experience

Work History

Shipping Area Manager

Amazon HOU6
10.2021 - Current
  • Handle and track shipping activities via software tools and implement strategies for better optimization
  • Identify areas for improvement, particularly regarding workplace efficiency and safety
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.

Assistant Manager

Amazon HOU2
10.2017 - 10.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Trained and mentored over 100+ new associates and managers across Amazon's southern region

Supervisor

Charlotte Russe
10.2014 - 10.2017
  • Realigned workflows with changing business demands by evaluating processes and employee strengths
  • Established and enforced clear goals to keep all employees on same level and working collaboratively
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs

Education

Associate of Science - Biology

Lone Star College
Tomball, TX

Skills

  • Content Workflow
  • Team Development
  • Inventory Audits
  • Materials Planning and Logistics
  • Staff Development
  • Management Training
  • Mentoring

Timeline

Shipping Area Manager

Amazon HOU6
10.2021 - Current

Assistant Manager

Amazon HOU2
10.2017 - 10.2021

Supervisor

Charlotte Russe
10.2014 - 10.2017

Associate of Science - Biology

Lone Star College
Valencia Harris