VALENCIA JEFFERSON

Highly skilled and competent MSW/MPA Graduate with a passion for supporting underserved, neglected, and high-risk populations. Detail-oriented Research Analyst with first-rate active listening, communication and planning traits. Creative and persistent to quickly and effectively solve various problems that may arise. Committed to completing accurate and thorough competitive assessments. Outstanding research skills combined with effective decision-making talents.

• Arlington Independent School District, Arlington, TX, 04/2018, Conducted assessments to determine students’ areas of strength and those needing attention., Assisted students and teachers in creating behavioral management plans., Developed relationships with teachers, administrators, counselors, and staff in interdisciplinary fields., Taught courses and proctored exams in English, History, and other subjects for high school students., Offered empathy and support when engaging with students., Built rapport for emotional support.
• Mansfield Independent School District, Mansfield, TX, 12/2017, Conducted assessments to determine students’ areas of strength and those needing attention., Assisted students and teachers in creating behavioral management plans., Developed relationships with teachers, administrators, counselors, and staff in interdisciplinary fields., Taught courses and proctored exams in English, History, and other subjects for high school students., Offered empathy and support when engaging with students., Built rapport for emotional support.

• Service Coordinator, Metrocare Services, Dallas, TX, 12/2021-Present, Advocate for clients who are needing services., Complete mental health and intellectual disability assessments., Collaborate meetings with interdisciplinary teams at nursing homes., Provide community support resources to clients., Supervisor co-workers when training., Train new hires on PASRR and state policies.
• Intern, The Well Community, Dallas, TX, 05/2019-04/2020, Provided intensive case management services to middle-aged clients suffering with mental illness., Utilized motivational interviewing technique to assess clients’ needs., Conducted counseling to help with personal growth, self-understanding, and behavioral management., Assigned by management to work on various special projects, including grant writing., Contributed significantly to the creation of the Internship Preparation Manual., Advocated for clients in public meetings to ensure they received the attention and services needed.