Summary
Overview
Work History
Education
Skills
Timeline
ResearchAssistant

Valencia Peay

Queen Creek,AZ

Summary

Versatile team member offering over 30 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

13
13
years of professional experience

Work History

Coach Online Shopping

Walmart
Phoenix, AZ
06.2019 - 09.2022
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Merchandised attractive shelf displays with current offerings to drive store sales.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Picked quality and accurate items for [Number] daily customer orders.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Kept vehicle clean and neat to offer professional impression to every customer.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Assistant Manager

Walmart
Phoenix, AZ
07.2012 - 05.2018
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.

Department Manager

Walmart
Atlanta, GA
11.2006 - 01.2011
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.

Education

High School Diploma -

Druid Hills High School
Atlanta, GA
06.1988

Skills

  • Customer Service
  • Shipment Processing
  • Data Operations
  • Corrective Actions
  • Personal Interviews
  • Sales Proficiency
  • Brand Loyalty
  • Cash Register Operations
  • Shrink Minimization
  • Productivity Performance
  • Customer Order Fulfillment

Timeline

Coach Online Shopping

Walmart
06.2019 - 09.2022

Assistant Manager

Walmart
07.2012 - 05.2018

Department Manager

Walmart
11.2006 - 01.2011

High School Diploma -

Druid Hills High School

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Valencia Peay