Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Valencia Smith

Valencia Smith

Tulsa,OK

Summary

I am a dependable hard worker with 10 plus years of experience in customer service. I have worked in management, sales, office aministration, dental assisting, serving, hosting, BOH, residential cleaning, retail and more. Looking for full-time work, ready to start immediately.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Office Administrator

All My Sons Moving & Storage
Tulsa, OK
12.2024 - 07.2025
  • Managed daily administrative tasks, including answering phone calls, responding to emails, and organizing meetings
  • Collaborated with HR department to onboard new employees, including preparing paperwork and conducting orientation sessions
  • Responded promptly to customer inquiries or complaints via email or phone call in a professional manner
  • Assisted with onboarding of new employees; prepared necessary paperwork and facilitated orientation process
  • Developed and implemented office policies/procedures to improve overall efficiency
  • Collaborated with IT department to troubleshoot technical issues related to office equipment/software
  • Coordinated logistics for company events such as conferences or training sessions
  • Provided excellent customer service by promptly addressing inquiries or issues from clients/customers
  • Consistently achieved monthly sales quotas by effectively managing leads, conducting product demonstrations, and closing deals

Server

Abuelos Mexican Restaurant
Tulsa, OK
03.2023 - 01.2025
  • Maintained knowledge of current promotions, specials, and menu changes to effectively communicate with customers
  • Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency
  • Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience

Dental Assistant

LakeCrest Dental
Broken Arrow, OK
06.2024 - 09.2024
  • Assisted dentist during dental procedures, ensuring patient comfort and safety
  • Prepared treatment rooms for patient visits, sterilizing instruments and setting up necessary equipment
  • Took and developed dental X-rays, ensuring high-quality images for accurate diagnosis
  • Educated patients on proper oral hygiene techniques and provided post-treatment care instructions
  • Maintained strict adherence to infection control protocols, including proper handling and disposal of hazardous materials

Pediatric Dental Assistant

ON THE CUSP PEDIATRIC DENTISTRY
Tulsa, OK
08.2021 - 03.2023
  • Assisted pediatric dentist in providing dental care to young patients, ensuring a comfortable and positive experience
  • Educated parents and children on proper oral hygiene techniques, emphasizing the importance of regular dental check-ups
  • Managed patient records, including updating medical history and treatment plans accurately and confidentially
  • Took digital X-rays of patients' teeth to assist in diagnosis and treatment planning
  • Assisted with behavior management techniques to ensure cooperation from anxious or uncooperative children during appointments
  • Scheduled appointments for patients, coordinating with parents/guardians to find convenient times that fit their schedules
  • Performed preliminary examinations on new pediatric patients, recording vital signs such as blood pressure and pulse rate accurately

BOH Team Member

Albert Gs BBQ
Tulsa, OK
07.2020 - 08.2021
  • Prepared and cooked a variety of dishes according to recipes, quality standards, and presentation guidelines
  • Maintained a clean and organized work station, following sanitation guidelines at all times
  • Operated various kitchen equipment such as grills, fryers, ovens, etc., ensuring their proper functioning
  • Worked efficiently under pressure during busy service periods to meet customer demands without compromising quality

Manager/Cook

Freddy's Frozen Custard & Steakburgers
Tulsa, OK
07.2019 - 04.2020
  • Managed daily operations, including scheduling, inventory management, and customer service
  • Developed and implemented strategies to improve productivity and streamline processes
  • Managed multiple projects simultaneously within established timelines
  • Mentored and coached employees to develop their skills and advance within the organization

Residential Cleaner

Tulsa Clean Team
Tulsa, OK
11.2019 - 04.2020
  • Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness

Server

Black Bear, Ihop, Crackerbarrel, Waffle House
Tulsa, OK
01.2013 - 01.2020
  • Managed multiple tables efficiently, ensuring timely food and beverage delivery.
  • Delivered exceptional customer service in high-volume dining environment.
  • Resolved customer complaints promptly, enhancing overall dining experience.
  • Collaborated with kitchen staff to accommodate special requests and dietary restrictions.

Education

College Degree - Dental Assisting

Community Care College
Tulsa, OK
03.2023

High school diploma - undefined

Owasso High School
Owasso, OK
05.2016

Skills

  • Food service
  • Retail sales
  • Sales
  • Classroom experience
  • Restaurant experience
  • POS
  • Organizational skills
  • Office Management
  • Clerical Experience
  • Infection control
  • Front Desk
  • Cooking
  • Supervising experience
  • Medical imaging
  • Medical Terminology
  • QuickBooks
  • Microsoft Office
  • Typing
  • Documentation review
  • Microsoft Excel
  • Insurance Verification
  • Medical Scheduling
  • Office experience
  • Eaglesoft
  • Patient care
  • Communication skills
  • Serving
  • Phone etiquette
  • Dentrix
  • Management
  • Food safety
  • Laboratory experience
  • Time management
  • Dental receptionist
  • Microsoft Outlook
  • English
  • Customer service
  • Administrative experience
  • Pediatrics
  • Food industry
  • Dental assisting
  • Data entry
  • Chairside assisting
  • Analysis skills
  • Medical Records

Certification

  • Food Handler Certification
  • Certified Dental Assistant
  • Radiation Health & Safety Certification
  • ServSafe Alcohol
  • Basic Life Support (BLS)
  • CPR Certification
  • Registered Dental Assistant
  • ServSafe
  • EFDA Certification

Timeline

Office Administrator

All My Sons Moving & Storage
12.2024 - 07.2025

Dental Assistant

LakeCrest Dental
06.2024 - 09.2024

Server

Abuelos Mexican Restaurant
03.2023 - 01.2025

Pediatric Dental Assistant

ON THE CUSP PEDIATRIC DENTISTRY
08.2021 - 03.2023

BOH Team Member

Albert Gs BBQ
07.2020 - 08.2021

Residential Cleaner

Tulsa Clean Team
11.2019 - 04.2020

Manager/Cook

Freddy's Frozen Custard & Steakburgers
07.2019 - 04.2020

Server

Black Bear, Ihop, Crackerbarrel, Waffle House
01.2013 - 01.2020

College Degree - Dental Assisting

Community Care College

High school diploma - undefined

Owasso High School
Valencia Smith