Valencia S. Hughes
Goose Creek
Summary
Accomplished Property Management Professional with expertise in leasing operations, resident relations, and financial administration for luxury communities. Skilled in optimizing operational efficiency, ensuring compliance with fair housing regulations, and fostering resident engagement. Proficient in lease administration, rent collections, and financial reporting using platforms like ResMan and MRI Software. Committed to developing high-performing teams and driving portfolio success.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Multisite Property Manager
Canopy Communities - Luminita Property Management
Charleston
01.2026 - Current
- Oversaw daily operations, leasing, maintenance, budgeting, and financial performance for multiple properties, ensuring compliance with company policies and housing regulations to maintain operational integrity.
- Led on-site teams, managed vendor relationships, resolved tenant issues, and implemented strategies that maximized occupancy and enhanced resident satisfaction, contributing to overall property profitability.
- Managed daily operations for multiple properties, ensuring smooth functionality.
- Oversaw tenant relations, addressing concerns and enhancing satisfaction.
- Coordinated maintenance requests, streamlining repair processes across sites.
Assistant Property Manager
The Grove at Oakbrook - Pegasus Residential
Summerville
12.2024 - 12.2025
- Facilitated understanding of lease agreements and community policies to ensure compliance among residents.
- Promoted tenant satisfaction through exceptional customer service and effective resolution of concerns.
- Addressed resident inquiries and coordinated maintenance requests to enhance overall relations.
- Coordinated leasing activities and prepared lease agreements for incoming and renewing residents.
- Performed property inspections to maintain high community standards and assess maintenance needs.
Assistant Property Manager
Avalon at North Charleston - Resprop Management
North Charleston
01.2022 - 12.2024
- Collected, posted, and reconciled rent payments, ensuring accurate month-end financial reports.
- Administered rent collections by issuing legal notices and coordinating eviction proceedings.
- Prepared, reviewed, and executed lease agreements while ensuring compliance with fair housing regulations.
- Assisted with budgeting and maintained accurate financial records to support operational goals.
- Conducted property inspections to uphold community standards and identify maintenance needs.
- Supported leasing initiatives by engaging prospective residents and contributing to retention efforts.
- Developed marketing strategies to attract prospective tenants effectively.
Assistant Property Manager
Vista Sands Apartments - Grayco Properties
Summerville
01.2021 - 12.2021
- Monitored delinquency and established payment plans to enhance collections.
- Conducted weekly and monthly inspections, providing detailed reports on property conditions.
- Assisted in managing daily operations of residential community effectively.
- Coordinated tenant communications, resolving maintenance requests promptly.
- Oversaw leasing processes, ensuring accurate resident records were maintained.
- Implemented lease agreements, enforcing adherence among all parties involved.
- Trained junior staff on property management procedures and best practices.
- Processed evictions in compliance with state laws and issued non-payment notices to delinquent tenants.
Education
Charleston Trident Association of Realtors - Licensed South Carolina Property Manager In Charge
Charleston Trident Association of Realtors
Charleston, SC01-2026
College of Charleston - Business Management
College of Charleston
Charleston, SC01-2016
Skills
Leasing expertise
- Lease compliance
Rent collections and accounts receivable
- Budget management
- Property operations oversight
- Tenant issue resolution
- Tenant engagement
- Budget management and retention
- Customer service excellence
- Property management systems
- Budget management
Certification
- Strategic Planning Microsoft Word Sales Client Relations ResMan
- LRO Powerpoint CRMMRI Fuse
- CPR Certified Yardi AED Certified Excel Zego
Timeline
Multisite Property Manager
Canopy Communities - Luminita Property Management
01.2026 - Current
Assistant Property Manager
The Grove at Oakbrook - Pegasus Residential
12.2024 - 12.2025
Assistant Property Manager
Avalon at North Charleston - Resprop Management
01.2022 - 12.2024
Assistant Property Manager
Vista Sands Apartments - Grayco Properties
01.2021 - 12.2021
Charleston Trident Association of Realtors - Licensed South Carolina Property Manager In Charge
Charleston Trident Association of Realtors
College of Charleston - Business Management
College of Charleston