V Alene Flansbrg
Salem
Summary
Dynamic stylist with over 20 years of experience in customer service and relationship management. Proven ability to enhance client satisfaction through personalized consultations and exceptional styling services.
Overview
24
24
years of professional experience
Work History
Ownerer/Sylist
U Are Worth It
Florence, OR
11.2010 - 12.2025
- Styled clients according to current trends and individual preferences, enhancing customer satisfaction.
- Conducted thorough consultations to determine client needs and desired outcomes for hairstyling services.
- Utilized advanced hair coloring techniques to achieve desired results while maintaining hair health.
- Mentored junior stylists on best practices in cutting, coloring, and customer service excellence.
- Implemented inventory management processes to ensure availability of high-quality products and tools.
- Collaborated with team members to create a welcoming salon environment that encouraged repeat business.
- Enhanced brand reputation through consistent delivery of exceptional styling services and client engagement strategies.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
- Scheduled regular follow-up appointments with clients to ensure they remained satisfied with their purchases and styling advice.
- Resolved guest complaints about service or style.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Distributed business cards outside of salon to generate new business.
- Determined appropriate hair treatments based on conditions and textures.
- Mixed pigments and used proper techniques to achieve desired color.
- Provided emotional support and companionship to clients.
Stylist
Hair Ect
Florence, OR
05.2002 - 10.2010
- Enhanced client satisfaction through personalized consultations and tailored styling solutions.
- Developed expertise in various hair cutting, coloring, and treatment techniques to meet diverse client needs.
- Collaborated with team members to maintain a clean and organized salon environment, ensuring compliance with safety standards.
- Managed product inventory effectively, recommending high-quality products to clients for at-home maintenance.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
- Organized sales area and work station to showcase products and boost sales.
- Scheduled regular follow-up appointments with clients to ensure they remained satisfied with their purchases and styling advice.
- Resolved guest complaints about service or style.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Distributed business cards outside of salon to generate new business.
- Determined appropriate hair treatments based on conditions and textures.
- Mixed pigments and used proper techniques to achieve desired color.
- Provided emotional support and companionship to clients.
Education
Cosmotology Liscence - Cosmotology
PHEGANS
Newport, OR05-2000
Skills
- Customer service
- Product knowledge
- Multitasking and organization
- Attention to detail
- Creative thinking
- Excellent communication
- Store opening and closing
- Relationship building and management
- Organization
- Product recommendations
- Product merchandising
- Active listening
- Creative vision
- Building positive rapport
- Schedule management
- Inventory management
- Style assessment
- Hair styling
- Client consultation
- Records management
Timeline
Ownerer/Sylist
U Are Worth It
11.2010 - 12.2025
Stylist
Hair Ect
05.2002 - 10.2010
Cosmotology Liscence - Cosmotology
PHEGANS