Valene Vasseur
Church Point,LA
Summary
Dynamic manager with a proven track record at Sonic Drive-In, excelling in customer service and team leadership. Enhanced customer satisfaction through effective conflict resolution and communication. Successfully cross-trained staff, boosting team performance and agility. Recognized for time management and complex problem-solving skills, fostering a productive and safe work environment.
Overview
14
14
years of professional experience
Work History
Manager
Sonic Drive-in
04.2011 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma - Food Service
Church Point High School
Church Point, LA05.2008
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
Timeline
Manager
Sonic Drive-in
04.2011 - Current
High School Diploma - Food Service
Church Point High School
Similar Profiles
Ella DeshotelElla Deshotel
Carhop at Sonic Drive-inCarhop at Sonic Drive-in
Joseph UrbanikJoseph Urbanik
General Manager at Sonic Drive InGeneral Manager at Sonic Drive In
Mercedes LucasMercedes Lucas
Assistant Manager at Sonic Drive InAssistant Manager at Sonic Drive In
Josiah MolinaJosiah Molina
Assistant Manager at Sonic Drive-inAssistant Manager at Sonic Drive-in
Frances MecheFrances Meche
Childcare Provider at The Liles FamilyChildcare Provider at The Liles Family