Valentin Bazaldua
Euless,Texas
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings [8] years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Personable Office Administrator with [8] years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
13
13
years of professional experience
Work History
Office Administrator
Loving Care Pediatrics LLC.
Euless, Texas
03.2014 - 03.2022
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Maintained open communication with patients to foster positive relations and provide updates on issues.
- Maintained open communication with patients to foster positive relations and provide updates on issues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Trained new employees on administrative procedures, company policies and performance standards.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Monitored and tracked performance of employees, identifying and targeting areas in need of improvement and further training.
- Assisted in training temporary employees for special projects.
Server Supervisor
Ferraris Italian Villa And Chophouse
Grapevine, TX
05.2009 - 03.2014
- Educated bartenders, clerks, and servers on responsible service protocols.
- Presented training material with varied instructional methods to maintain attention of participants.
- Fostered positive environment of learning to support and develop proficient certified servers to limit liability.
- Modeled role-play scenarios to provide visual demonstration of serving [Type] to patrons.
- Initiated guidelines for standard operation of serving [Type].
Education
Bachelor of Arts - International Studies & Developement
University of North Texas
Denton, TX08.2013
Skills
- Financial Services Support
- Workforce Management
- Staff Training
- Inbound Phone Call Handling
- Team Management
- Office Management
- Business Correspondence
- Office Supplies and Inventory
- Office Production Evaluation
- Correspondence and Office Documents
- Problem-Solving Techniques
- Error Resolution
- Maintaining Office Records
- Proficiency in Microsoft Office
Languages
Spanish
Native or Bilingual
Timeline
Office Administrator
Loving Care Pediatrics LLC.
03.2014 - 03.2022
Server Supervisor
Ferraris Italian Villa And Chophouse
05.2009 - 03.2014
Bachelor of Arts - International Studies & Developement
University of North Texas
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