Valentin Deras
Forrest grove,OR
Summary
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
8
8
years of professional experience
Work History
Security Officer
Allied Universal Security Services
11.2017 - Current
- Monitored premises to ensure safety and security of individuals and property.
- Conducted regular patrols to identify and address potential security risks.
- Assisted in implementing safety protocols to enhance workplace security measures.
- Responded promptly to incidents, providing support and reporting findings accurately.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
Bilingual Customer Service Representative
Verizon
07.2018 - 04.2025
- Provided bilingual support to customers, enhancing communication and satisfaction across diverse demographics.
- Resolved customer inquiries through multiple channels, ensuring timely and effective solutions.
- Trained new representatives on company policies, procedures, and customer service techniques.
- Streamlined response processes by implementing best practices for handling customer concerns.
Squad Leader
WildlandFire
05.2017 - 11.2020
- Led team in executing daily operational strategies, enhancing workflow efficiency and productivity.
- Developed training programs for new squad members, fostering skill development and team cohesion.
- Implemented safety protocols and best practices, significantly reducing workplace incidents.
- Coordinated resource allocation to optimize performance and meet project deadlines effectively.
- Maintained discipline within the ranks by enforcing standards of conduct expected from a professional military organization consistently and fairly.
Education
High School Diploma -
Eagle Rock School Pdc
Estes Park, COSkills
- Report writing
- Incident reporting
- Superior customer service
- Electronic surveillance
- Troubleshooting
- Digital electronics
- Hardware diagnostics
- Test equipment operation
- Multitasking and organization
- Hardware and software installation
- Technical support
Timeline
Bilingual Customer Service Representative
Verizon
07.2018 - 04.2025
Security Officer
Allied Universal Security Services
11.2017 - Current
Squad Leader
WildlandFire
05.2017 - 11.2020
High School Diploma -
Eagle Rock School Pdc
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