Summary
Overview
Work History
Education
Skills
Reading
Languages
Timeline
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Valentin Tumaini

Sioux Falls,SD

Summary

Proven track record of enhancing customer satisfaction and streamlining operations as an Amazon Fulfillment Associate. Expert in complex problem-solving and inventory management, demonstrating leadership and attention to detail. Skilled in machine operation and safety compliance, significantly improving efficiency and production quality at WestRock. Adaptable, with a commitment to excellence and continuous improvement. Highly efficient machine operator well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

2
2
years of professional experience

Work History

Amazon Fulfilment Associate

Amazon
02.2023 - 08.2023
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.

Machine Operator

WestRock
07.2021 - 12.2022
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.

Education

No Degree - Business Administration

University of South Dakota
Vermillion, SD
08.2023

High School Diploma -

Washington High School
Sioux Falls
05.2021

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Workplace Safety
  • Leadership Qualities
  • Decision-Making
  • Complex Problem-Solving
  • Courteous and Professional
  • Flexible Schedule
  • Shipment Processing
  • Creative Thinking
  • Reliable and Responsible

Reading

Reading is a passion of mine because it opens up endless worlds of knowledge, creativity, and personal growth. It allows me to explore different perspectives, cultures, and ideas that I might not encounter in my everyday life. Through reading, I can delve into complex topics, enhance my understanding of the world, and continually learn new skills.

Books also provide a unique form of escapism, offering a mental break from the demands of daily life while still engaging my mind. They stimulate my imagination, improve my focus, and enhance my critical thinking abilities. Reading also enriches my vocabulary and communication skills, which translates into better writing and articulation in both professional and personal contexts.

Furthermore, the discipline of regular reading fosters patience and concentration, qualities that are valuable in any work environment. Overall, my love for reading not only contributes to my personal development but also enhances my ability to contribute effectively in the workplace, as it sharpens my mind and broadens my horizons.

Languages

Swahili
Native or Bilingual
kinyarwanda
Professional Working
luganda
Elementary

Timeline

Amazon Fulfilment Associate

Amazon
02.2023 - 08.2023

Machine Operator

WestRock
07.2021 - 12.2022

No Degree - Business Administration

University of South Dakota

High School Diploma -

Washington High School
Valentin Tumaini