Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yuritzi Gonzales

Seguin,TEXAS

Summary

Dynamic professional with a proven track record at Amazon Warehouse, enhancing customer satisfaction and warehouse efficiency. Expert in time management and customer service, I excel in fast-paced environments, significantly improving operational workflows. Skilled in utilizing computer technology and demonstrating exceptional attention to detail, my approach boosts productivity and fosters a positive customer experience.

Overview

5
5
years of professional experience

Work History

Amazon Fulfilment Associate

Amazon Warehouse
02.2022 - 12.2023
  • Worked varied hours to meet seasonal and business needs such as prime week.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
  • Improved warehouse efficiency by skillfully operating pallet jacks for transporting materials and organizing inventory.

Dietary Aide/ Server

Gruene Senior Living
01.2023 - 07.2023
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Sales Associate

TJX Companies
08.2020 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

JAAM Instructor

City Of Seguin
04.2019 - 04.2020
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Boosted student performance by providing individualized support and targeted feedback.
  • Initiated new learning methods, eliminating instructional gaps and improving comprehension.

Education

RDA - Dental Assisting

Dental School of Kyle
Kyle, TX
11.2023

High School Diploma -

Seguin High School
Seguin, TX
06.2021

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Workplace Safety
  • Customer Assistance
  • Courteous and Professional

Languages

Spanish
Native or Bilingual

Timeline

Dietary Aide/ Server

Gruene Senior Living
01.2023 - 07.2023

Amazon Fulfilment Associate

Amazon Warehouse
02.2022 - 12.2023

Sales Associate

TJX Companies
08.2020 - 02.2022

JAAM Instructor

City Of Seguin
04.2019 - 04.2020

RDA - Dental Assisting

Dental School of Kyle

High School Diploma -

Seguin High School
Yuritzi Gonzales