Results-driven Team Lead with a proven track record in customer service, team training, and operational efficiency. Motivated teams to excel while maintaining high standards of quality and compliance.
Overview
5
5
years of professional experience
Work History
Team Lead
Panera Bread
Nocatee
09.2020 - Current
Supervised team operations and ensured efficient service delivery.
Trained new employees on food preparation and customer service standards.
Managed inventory levels and coordinated stock replenishment activities.
Implemented quality control measures to maintain food safety compliance.
Coordinated team schedules to optimize shift coverage and labor efficiency.
Led team meetings to communicate goals and address operational challenges.
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Delegated daily tasks to team members to optimize group productivity.
Trained new staff in relevant processes and procedures.
Monitored team progress and enforced deadlines.
Motivated staff through positive reinforcement techniques.