Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Valentina Arriolou

Private Host Family
Charlotte,NC
2
years of professional experience

Customer-focused professional with international experience in multicultural environments, dedicated to delivering premium standards of service excellence. Equipped with formal training in Cabin Crew Operations and Private Pilot Ground School, demonstrating a strong interest in aviation, safety, and passenger experience. Recognized for an authentic, poised presence and a natural, service-oriented approach to seamlessly solving challenges in dynamic situations.

Work History

Au Pair

1 Year 3 Months
Private Host Family | 05.2025 - Current
  • Managed daily schedules, logistics, and multiple high-priority responsibilities within a fast-paced international environment.
  • Communicated effectively across age groups, building strong interpersonal skills and delivering exceptional personalized care.
  • Resolved unexpected situations independently while maintaining a calm, positive, and professional demeanor under pressure.
  • Demonstrated multicultural adaptability and cross-cultural fluency while living and working abroad, seamlessly adapting to new environments.

Retail Operations & Customer Service Assistant

1 Year 3 Months
Family-Owned Retail Business (Food Industry) | 01.2024 - 04.2025
  • Collaborated within a fast-paced, 5-person team to manage daily operation, efficiently serving up to 300 clients per day while maintaining a seamless front-of-house workflow.
  • Operated as one of three front-facing team members to deliver exceptional service and personalized product assistance, maximizing client satisfaction, driving positive customer feedback, and fostering customer loyalty.
  • Coordinated administrative, financial, and operational while independently resolving challenges and supporting critical decision-making when management was unavailable.

Education

Private Pilot Ground School (FAA PPL Theory)

Central Piedmont Community College | Charlotte, NC | 12.2025

Completed theoretical training covering aviation safety, meteorology, navigation and flight planning. Currently preparing for the FAA Private Pilot Knowledge Test.

Cabin Crew Training Program - Cabin Crew Operations

Escuela Aeronavegantes | Buenos Aires, Argentina | 08.2024

Completed academic training in cabin crew operations, including emergency procedures, first aid, passenger service, and onboard operations.

High School Diploma - Concentration in Social Sciences

Escuela De Educación Secundaria “José Manuel Estrada” N°10 | Olavarría, Buenos Aires, Argentina | 12.2023

Skills

Customer service
Effective communication
Problem-solving
Attention to detail
Multicultural adaptability
Operations management
Leadership
Conflict resolution

Languages

Spanish
English
German

Timeline

Au Pair

Private Host Family
05.2025 - CurrentRead More

Retail Operations & Customer Service Assistant

Family-Owned Retail Business (Food Industry)
01.2024 - 04.2025Read More

Central Piedmont Community College

Private Pilot Ground School (FAA PPL Theory)
Read More

Escuela Aeronavegantes

Cabin Crew Training Program from Cabin Crew Operations
Read More

Escuela De Educación Secundaria “José Manuel Estrada” N°10

High School Diploma from Concentration in Social Sciences
Read More
Valentina Arriolou