Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valentina Augustin

Port Saint Lucie,FL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

8
8
years of professional experience

Work History

Child and Youth Program Assistant

Gang Alternatives Program
06.2016 - 11.2019
  • Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
  • Developed and implemented fun, educational activities for children of varying ages.
  • Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
  • Created list of needed supplies and materials for activities.

Shopper

Amazon
11.2019 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Demonstrated speed and accuracy in order item selection.
  • Selected best-quality perishable items such as meat and produce.
  • Scanned each item's barcode before item's removal from shelf.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Package Handler

AMAZON WAREHOUSE
11.2023 - Current
  • Followed safety regulations to maintain safe work environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Separated damaged items from functional ones before placing on shelves.
  • Sorted products onto shelves according to type, weight, and size.

Education

Medical Assisting

Keiser University Port Saint Lucie
04.2024

Associate of Science - Clinical Laboratory Science

Miami Dade College
Miami, FL
06.2022

High School Diploma -

Miami Edison Senior High School
Miami, FL
06.2019

Skills

  • Online ordering familiarity
  • Trend understanding
  • Stocking and replenishing
  • Attention to Detail
  • Product knowledge
  • Lift up to 25 pounds
  • Excellent Communication
  • Active Listening

Languages

Creole
Native or Bilingual
French
Native or Bilingual
English
Full Professional

Timeline

Package Handler

AMAZON WAREHOUSE
11.2023 - Current

Shopper

Amazon
11.2019 - Current

Child and Youth Program Assistant

Gang Alternatives Program
06.2016 - 11.2019

Medical Assisting

Keiser University Port Saint Lucie

Associate of Science - Clinical Laboratory Science

Miami Dade College

High School Diploma -

Miami Edison Senior High School

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Valentina Augustin