Valentina Builes
2961 Gomer Street Yorktown Heights,NY
Summary
Highly-skilled phlebotomist with 8 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Center For Vein Restoration
11.2018 - 03.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Schedule patients and call to confirm appointments
Medical Assistant/Phlebotomist
Forme Medical Center And Urgent Care
01.2017 - 12.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Medical Assistant/Phlebotomist
SCASRSDALE MEDICAL
09.2014 - 01.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
Education
LPN Certificate - Nursing
Eastwick College
Hackensack, NJ10.2024
Medical Assistant Certificate - Medical Assisting
Sandford Brown Institute
White Plains, NY12.2014
Skills
- Data Entry
- Phlebotomy
Languages
Spanish
Full Professional
Timeline
Customer Service Representative
Center For Vein Restoration
11.2018 - 03.2020
Medical Assistant/Phlebotomist
Forme Medical Center And Urgent Care
01.2017 - 12.2019
Medical Assistant/Phlebotomist
SCASRSDALE MEDICAL
09.2014 - 01.2017
LPN Certificate - Nursing
Eastwick College
Medical Assistant Certificate - Medical Assisting
Sandford Brown Institute
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