Valentina Castro
Homestead
Summary
Project Coordinator with proven ability to manage diverse tasks and meet tight deadlines. Strong analytical problem-solving skills complemented by excellent communication and planning capabilities. Highly motivated with a strong work ethic and adaptability, excelling in both independent and collaborative environments. Quick to master new skills and tackle challenges effectively.
Overview
9
9
years of professional experience
Work History
IT Project Manager
True Haul
Miami
08.2025 - Current
- Led cross-functional teams to deliver IT projects on time and within budget.
- Managed project timelines, ensuring all tasks were completed as scheduled.
- Conducted meetings with team members to discuss project goals and objectives as well as assign tasks and responsibilities accordingly.
- Identified opportunities for automation within existing processes in order to improve efficiency.
- Provided ongoing training and support for end users after launch of new systems or applications.
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Secured continuous project scope alignment with business objectives and made modifications to enhance effectiveness toward intended result.
- Procured software, hardware and infrastructure required to meet program demands
- Supported team operations by troubleshooting IT issues and recommending workflow improvements.
Project Coordinator
Blue Native of the Florida Keys
Miami
09.2024 - 07.2025
- Developed and maintained project plans, schedules and budgets to ensure successful completion of projects.
- Provided direction, guidance and support to team members throughout the duration of projects.
- Maintained a detailed database of project information including budgeting, resources and deliverables.
- Assisted project manager in drafting schedules and related documentation.
- Analyzed blueprints and other documents to prepare time, cost and labor estimates.
- Maintained detailed and organized records of bid documents, correspondence and other project-specific information.
- Negotiated pricing with suppliers and subcontractors to secure advantageous terms.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated with other departments such as accounting to streamline operations.
- Processed purchase orders, verified accuracy, tracked deliveries, and resolved discrepancies that could affect the business financials.
Estimator
True Haul LLC
Miami
01.2023 - 09.2024
- Collaborates with owners, contractors and subcontractors on estimates.
- Reviews and analyses plans, specifications, proposals, and other documentation to prepare time, cost, materials, and labor estimates.
- Compiles data from suppliers to update material pricing databases as needed.
- Attends pre-bid meetings with prospective clients as needed.
- Coordinates with purchasing staff to ensure timely procurement of materials necessary for successful completion of projects.
- Works closely with accounting personnel to ensure accuracy in financial reporting related to estimated costs vs. actual costs incurred.
- Maintained detailed and organized records of bid documents, correspondence and other project-specific information.
- Updated and maintained database of suppliers and contractors.
- Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities.
- Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
- Generated leads through cold calling, networking, referrals and other methods.
- Processed orders received from customers within specified timelines.
Administrative Assistant
True haul LLC
Miami
07.2022 - 06.2024
- Facilitated communication between different departments within the organization.
- Conducted research on various topics as requested by management.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed database systems containing customer contact information.
- Answered questions from customers regarding products and services offered by the company.
- Processed invoices for payment using accounting software applications.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered new customer information into the system, including credit limits and payment terms.
- Maintained accurate records of all transactions processed within the billing system.
- Generated and sent invoices, reminders and notices to customers and third parties.
- Answered inquiries from customers regarding their accounts payable and receivable balances.
Accounting Assistant
Blue Native of The Florida Keys
Miami
02.2022 - 03.2023
- Assisted with payroll processing by entering employee hours into the system.
- Prepared and processed payroll.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Managed vendor relationships by ensuring timely payments and resolving disputes.
- Researched discrepancies between invoices, purchase orders, packing slips (BOL's).
- Performed account analysis and reconciliations, including bank statements and inter-company general ledger accounts.
- Assisted in the preparation of monthly financial statements and reports.
- Answered questions from customers regarding their billing or payment status.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Inputted data into QuickBooks software system for bookkeeping purposes.
- Tracked financial trends within the practice using various software programs such as Excel or QuickBooks.
Assistant Manager
Alex and Ani
Miami
12.2020 - 12.2021
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Enhanced sales by implementing merchandising and promotional improvements.
- Supported sales management initiatives to optimize business development.
- Drove operational efficiency, building loyalty on customers and increase sales.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Sales Lead Keyholder
Bath & Body Works
Miami
10.2020 - 12.2021
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Set up visually appealing promotional displays.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Responded to safety and loss prevention incidents.
- Enhanced sales by implementing merchandising and promotional improvements.
- Monitored sales performance through analysis of sales reports and comparison shopping.
Fashion Stylist
Express
Miami
04.2019 - 12.2020
- Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
- Greeted each client and asked questions to determine fashion needs.
- Monitored fitting rooms and stockroom, keeping all areas clean, neat and organized.
- Marketed other items, including jewelry, shoes and hats, that would complete outfits or boost new wardrobes.
Sales Associate
Bath & Body Works
Miami
01.2020 - 10.2020
- Sold various products by explaining unique features and educating customers on proper application.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Built trusting relationships with customers by making personal connections.
Visual Merchandising Manager
Alex and Ani
Miami
04.2019 - 03.2020
- Created window and in-store displays for retail businesses and managed store overall appearance to market products effectively, deliver visual appeal and stimulate sales.
- Inspired and trained team members in both creative and logistical aspects of visual merchandising, equipping colleagues to design and implement innovative displays.
- Placed prices and descriptive signage to enhance displays and promote items.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
- Established and maintained proper high-traffic displays, resulting in increased sales.
- Maintained consistent record of achieving or exceeding sales targets.
Store Sales Leader
Express
Miami
11.2018 - 04.2019
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Improved profitability by executing daily, weekly and monthly floor plan changes.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Reviewed sales reports to enhance sales performance.
- Built talented and successful team that increased sales.
Sales Associate
Alex and Ani
Miami
07.2017 - 03.2019
- Sold various products by explaining unique features and educating customers on proper application.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Sales Associate
Express
Miami
06.2017 - 11.2018
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
Associate of Arts - Business Administration
Miami Dade College
Miami, FL06-2026
High School Diploma -
San Juan Bosco
Bogota, Colombia12.2016
Skills
- Office Administration
- Calendar Management
- Filing and data archiving
- Customer Service
- Database entry
- Account Reconciliation
- Administrative Support
- Invoicing and Billing
- Profit and loss analysis
- Accounts Payable
- Purchase Order Management
- Expert on Microsoft Office 365
- Quickbooks/ IES
- Accounts Receivable
- Financial Reporting
- Expense Tracking
- Payroll Processing
- Bank Reconciliation
- Vendor relationships
- Bid preparation
- Project management
- Cost estimation
- Team collaboration
- Time management
- Problem solving
- Systems implementation
- Strategic planning
- Planning and scheduling
- Coaching and mentoring
- Project planning and development
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
IT Project Manager
True Haul
08.2025 - Current
Project Coordinator
Blue Native of the Florida Keys
09.2024 - 07.2025
Estimator
True Haul LLC
01.2023 - 09.2024
Administrative Assistant
True haul LLC
07.2022 - 06.2024
Accounting Assistant
Blue Native of The Florida Keys
02.2022 - 03.2023
Assistant Manager
Alex and Ani
12.2020 - 12.2021
Sales Lead Keyholder
Bath & Body Works
10.2020 - 12.2021
Sales Associate
Bath & Body Works
01.2020 - 10.2020
Fashion Stylist
Express
04.2019 - 12.2020
Visual Merchandising Manager
Alex and Ani
04.2019 - 03.2020
Store Sales Leader
Express
11.2018 - 04.2019
Sales Associate
Alex and Ani
07.2017 - 03.2019
Sales Associate
Express
06.2017 - 11.2018
Associate of Arts - Business Administration
Miami Dade College
High School Diploma -
San Juan Bosco