Valentina Corrales

• Assisted in managing daily store operations and staff scheduling.
• Trained and supervised new employees on company policies and procedures.
• Implemented visual merchandising strategies to enhance product displays.

• Support the Store Manager and peer Supervisors in training

store Associates and preparing them to actively engage our

customers in new and meaningful ways.

• Drive customer engagement inside and outside of the store

events and promotions to community projects.

• Support and manage the store’s daily activities and ensure

they are in alignment with Company and store goals.

• Communicate inventory and training needs to SM to increase

overall Customer Experience.

• Maintain store merchandising guidelines that make the store

easy to shop and adds value to the customer’s purchase

journey.

• Actively participate to provide and nourish feedback from all

levels of the organization to continuously improve the business.

• Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.
• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
• Controls payroll and supply budget.● Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
• Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
• Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
• Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.

• Registered and checked in hundreds of patients daily, verifying identity and collecting personal and health information accurately and confidentially.
• Provided instructions and support for self-administered COVID-19 tests and assisted medical staff during testing procedures when needed.
• Maintained inventory of PPE, test kits, and cleaning supplies, and communicated with logistics coordinators for restocking.
• Implemented strict infection control protocols, including surface disinfection, PPE use, and social distancing enforcement.
• Directed vehicle and pedestrian traffic to maintain a safe and organized flow through drive-thru and walk-up testing stations.
• Communicated with local health authorities and teams to ensure compliance with CDC guidelines and local health mandates.
• Supported data entry and reporting efforts by uploading testing information into secure digital systems in real time.

• Managed and supervised multiple key sales

activities and identified monthly and annual targets.

• Coordinated a team of people, conducted weekly.
• Partner with the Store Manager to identify high performing Sales Associates to assist in their growth.
• Manage the execution of the store strategy to achieve performance goal.
• Lead by example in creating a culture of proactive customer engagement to exceed our customer’s expectations.