Valentina Fernandez Jurado
Mebane,NC
Summary
Diligent Marketing Strategist with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
4
4
years of professional experience
Work History
Sales Associate
Luminous Boutique
Wilmington, NC
01.2026 - Current
- Enhanced customer engagement through personalized service and product recommendations.
- Collaborated with team members to achieve sales targets and maintain high store standards.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed promotional displays to attract customers and boost seasonal sales initiatives.
Customer Service Specialist
State Farm
Mebane, NC
01.2024 - 01.2025
- Assisted customers in person and over the phone with insurance inquiries, payments, and policy updates
- Built strong client relationships through clear communication and problem-solving
- Supported sales and retention efforts through positive customer experiences
Host
Crafted: Art of the Taco
Mebane, NC
01.2022 - 01.2024
- Delivered excellent customer service in a fast-paced environment
- Maintained a welcoming brand experience for customers
Retail Associate
Formal Wear Outlet
Hillsborough, NC
01.2022 - 01.2022
- Assisted customers with product selection and styling
- Organized inventory and supported visual presentation
Education
Bachelor of Science - Marketing, Cameron School of Business
University of North Carolina Wilmington
Wilmington, NC05.2028
High School Diploma -
Alamance Community College
Graham, NC01.2025
High School Diploma -
Eastern Alamance High School
Mebane, NC01.2024
Skills
- Marketing & Brand Communication
- Social Media Engagement
- Customer Relationship Management
- Bilingual: English & Spanish
- Strong Communication
- Organization & Time Management
Affiliations
- Member, Alpha Chi Omega — UNCW (2025–Present)
- Participate in leadership development, philanthropy, and community service events
- Women In Business Club - UNCW (2026-Present)
- Participated in professional development workshops focused on resume building, interviewing, and networking
- Engaged with local business leaders and UNCW alumni through speaker and networking events
- Princess Polly- Brand Ambassador ( 2026-Present)
- Promote Princess Polly products through strategic social media marketing and peer-to-peer engagement
- Create engaging photo and video content aligned with brand guidelines to increase awareness and sales
- Drive traffic through personalized discount codes and track performance analytics
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Luminous Boutique
01.2026 - Current
Customer Service Specialist
State Farm
01.2024 - 01.2025
Host
Crafted: Art of the Taco
01.2022 - 01.2024
Retail Associate
Formal Wear Outlet
01.2022 - 01.2022
Bachelor of Science - Marketing, Cameron School of Business
University of North Carolina Wilmington
High School Diploma -
Alamance Community College
High School Diploma -
Eastern Alamance High School