Valentina garcia
Orlando,FL
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
6
6
years of professional experience
Work History
Server/Head Hostess/ Bartender
Drive Shack Inc.
09.2022 - 10.2025
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and retention.
- Resolved customer complaints efficiently, fostering positive relationships and repeat business.
- Upsold menu items, contributing to increased sales while maintaining guest experience quality.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Cashier/Team Leader
Absofruitly
05.2019 - 07.2021
- Trained new team members on POS systems and company policies for optimal performance.
- Supervised cashiers to ensure efficient transaction processing and customer service excellence.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Developed scheduling strategies to optimize staff coverage during peak hours.
- Balanced cash registers daily, ensuring accurate financial reporting and timely deposits.
Education
Associate of Arts - Medical
Valencia College
Orlando, FL12-2024
High School Diploma -
Lake Nona High School
Orlando, FL05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Memory retention
Languages
Spanish
Native or Bilingual
Timeline
Server/Head Hostess/ Bartender
Drive Shack Inc.
09.2022 - 10.2025
Cashier/Team Leader
Absofruitly
05.2019 - 07.2021
Associate of Arts - Medical
Valencia College
High School Diploma -
Lake Nona High School