Valentina Gutierrez
Lauderhill,FL
Summary
Dynamic and engaging professional with proven expertise in customer service and team collaboration, honed at Windsor Fashions and Amazing Asian Bistro. Excelled in hospitality management and cash handling, significantly enhancing customer satisfaction and repeat business. Skilled in creating positive experiences through friendly demeanor and efficient problem-solving.
Overview
2
2
years of professional experience
Work History
Stylist Sales Associate
Windsor Fashions
Coral Springs, FL
06.2024 - Current
- Maintained proper product presentation, located items for customers and replenished store inventories.
- Ticketed, arranged and displayed merchandise to promote sales.
- Processed accurate transactions, charge sends and returns at POS stations.
- Handled customer inquiries and complaints with professionalism, ensuring satisfaction.
Restaurant Hostess
Amazing Asian Bistro
Plantation, FL
05.2023 - 11.2024
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Inspected dining and serving areas for cleanliness and proper setup.
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Education
Associate of Arts - Clinical Psychology
Broward College
Fort Lauderdale, FL05-2026
High School Diploma -
J.P. Taravella Highschool
10600 Riverside Dr, Coral Springs, FL 33307106-2024
Skills
- Greeting guests
- Friendly demeanor
- Team collaboration
- Customer service
- Cash handling
- Problem-solving
- Hospitality management
Languages
Spanish
Professional
Timeline
Stylist Sales Associate
Windsor Fashions
06.2024 - Current
Restaurant Hostess
Amazing Asian Bistro
05.2023 - 11.2024
Associate of Arts - Clinical Psychology
Broward College
High School Diploma -
J.P. Taravella Highschool
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