Dependable front desk attendant who prides herself at providing fast, high-quality customer service to guests. Adaptable employee with expertise in personal development, team collaboration and resolving issues with customers, peers, and management.
Overview
2
2
years of professional experience
Work History
Food Runner
Peaks And Valleys Restaurant
02.2023 - 02.2024
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Maintained speed of service for food orders while minimizing errors and complaints.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Greeted customers and provided outstanding customer service.
Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Organized and replenished supplies at food stations to optimize team performance.
Trained and mentored newly hired employees to explain process flow and safety procedures.
Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
Cultivated warm relationships with regular customers.
General Laborer
Self Employed
07.2022 - 06.2023
Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
Completed tasks efficiently for timely project completion within set deadlines.
Increased productivity with effective communication and collaboration among team members.
Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.