Miguel Ocampo
Providence,RI
Summary
Seasoned Machine Operator offering experience in high-volume assembly line production. Dedicated to rigorous inspection with commitment to follow-through and preventive maintenance. Knowledgeable in use of equipment, tools and CNC logic.
Experienced with producing variety of artisanal baked goods. Utilizes effective techniques to ensure product consistency and quality. Knowledge of ingredient sourcing, baking processes, and health and safety regulations.
Overview
4
4
years of professional experience
Work History
Baker
Crumbl Cookies
09.2024 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
Bartender
Agave Social
07.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Server
Hola Restaurant
03.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Machine Operator
Harbar Llc
04.2021 - 01.2022
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Education
No Degree - Ingenieria En Sistemas Y Programación
Universidad Tecnológica De Pereira
Carrera 27 #10-02, Pereira, Risaralda, ColombiaESL Advanced Level - English-as-a-Second-Language Education
Rhode Island College
Providence, RI05-2025
High School Diploma -
Instituto Técnico Superior
Carrera 27#10-20 Pereira, Risaralda, Colombia12-2019
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Attention to detail
- Quality control
- Time management
- Excellent math skills
- Visual merchandising
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Baker
Crumbl Cookies
09.2024 - Current
Bartender
Agave Social
07.2024 - Current
Server
Hola Restaurant
03.2023 - 05.2024
Machine Operator
Harbar Llc
04.2021 - 01.2022
No Degree - Ingenieria En Sistemas Y Programación
Universidad Tecnológica De Pereira
ESL Advanced Level - English-as-a-Second-Language Education
Rhode Island College
High School Diploma -
Instituto Técnico Superior
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