Valentina Raugi
LUXURY MANAGER
Orange,CA
Summary
Customer service professional with extensive management experience, skilled in problem-solving, situation assessment, and project management. Proven track record of meeting deadlines and delivering exceptional service to patrons.
Overview
19
19
years of professional experience
Work History
PRIVATE CAMPING HOST
HIPCAMP E COMMERCE PLATFORM
North Fork, California
05.2023 - Current
- Welcomed guests and provided excellent customer service during their visits.
- Managed reservations and coordinated bookings through the e-commerce platform.
- Assisted customers with inquiries about campsite features and amenities.
LIBRARY ASSISTANT
MADERA COUNTY
NORTH FORK
01.2023 - Current
- Assisted patrons with locating materials and utilizing library resources.
- Processed new library materials for cataloging and shelving.
- Managed circulation desk operations and handled patron inquiries.
- Organized community events to encourage library engagement and participation.
HUGO BOSS SPECIALIST
BLOOMINGDALES
Costa Mesa, California
01.2016 - 01.2018
- Coordinated cross-functional teams to streamline project workflows and enhance communication.
- Developed comprehensive training materials to improve staff onboarding and knowledge retention.
- Analyzed data trends to inform decision-making and drive process improvements.
MANAGER
SANDRO MAJE
01.2012 - 03.2016
- Managed daily operations of high-end women's fashion retail environment.
- Oversaw staff training to enhance customer service and product knowledge.
- Coordinated inventory management to ensure stock availability and organization.
ASSISTANT MANAGER
MARTIN + OSA
Newport Beach, California
01.2007 - 09.2010
- Assisted in developing store strategies to enhance customer engagement and sales.
- Coordinated training sessions for new staff, ensuring compliance with company standards.
- Supervised daily operations including scheduling shifts, assigning duties.
Education
FASHION DESIGN
ORANGE COAST COLLEGE
COSTA MESASkills
- Team building and staff training
- Microsoft Word and Excel
- Customer relationship management
- Merchandising strategies
- Logistics coordination
Timeline
PRIVATE CAMPING HOST
HIPCAMP E COMMERCE PLATFORM
05.2023 - Current
LIBRARY ASSISTANT
MADERA COUNTY
01.2023 - Current
HUGO BOSS SPECIALIST
BLOOMINGDALES
01.2016 - 01.2018
MANAGER
SANDRO MAJE
01.2012 - 03.2016
ASSISTANT MANAGER
MARTIN + OSA
01.2007 - 09.2010
FASHION DESIGN
ORANGE COAST COLLEGE
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