Dynamic Sales Executive with Berkshire Hathaway Nevada Properties, recognized for exceptional customer service and ranking in the top 10% of sales. Proficient in negotiation and training, I excel in fostering team growth and ensuring compliance with real estate laws. Bilingual in English and Spanish, I effectively communicate and build strong client relationships.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Sales Executive
Berkshire Hathaway Nevada Properties
11.2015 - Current
Delivered exceptional customer service, ranking in top 10% for yearly sales. Trained and mentored new sales executives, fostering their growth in real estate industry. Maintained accurate records of customer transactions and feedback, enhancing follow-up success. Ensure full compliance with current fair housing laws, disclosure requirements, residential transaction standards. Knowledge in landlord-tenant laws, eviction procedures, lease agreements, and property disclosures. Up to date with the current legal knowledge to guide buyers, sellers, and tenants through compliant residential and rental transactions.
Cultivated strong client relationships through regular communication and support. for Berkshire Hathaway Nevada Properties residential sales.
Showcased Nevada property listings to potential buyers during property tours. and guided buyers through showings.
Prepared comparative market analyses using local MLS data.
Human Resource Administrative Assistant
Mission of Nevada
03.1999 - 07.2004
Coordinated HR operations as Human Resources Administrative Assistant. Performed administrative tasks, scheduled meetings, and conducted audits. Maintain and update employee records with an HR database. Compiled HR reports for Human Resources Manager to support decision-making. Facilitated payroll processing and benefits administration to ensure employee satisfaction. Translated policy and procedure handbook English to Spanish.
Managed payroll paperwork and processed benefit enrollment forms to ensure accuracy.
Created comprehensive onboarding packets to facilitate the integration of new hires and volunteers.
Ensured confidentiality of employee files for Mission of Nevada ministry staff.
Front Desk / Guest Services
MGM GRAND HOTEL
06.1996 - 12.1998
Acted as the first point of contact for guests and visitors, delivering exceptional customer service and administrative support. Checked guests in and out, answered phones, managed reservations, processed payments, and addressed inquiries or concerns. Ensured collaboration with team members to maintain organization and presentation of front desk area.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School -
Rancho High School
05-1997
Some College (No Degree) - Business Management
College of Southern Nevada
Las Vegas, NV
10-2026
Skills
Sales strategy and CRM
Negotiation skills
Sales coaching
Client relationship management
Customer service
Problem solving
Bilingual communication
Real estate contract management
Meeting organization
Sales incentive programs
Interpersonal communication
Record keeping
Real estate laws
Compliance and ethics
Meeting translation
Microsoft Office proficiency
ADP software
Sales performance analytics
Certification
Nevada Real Estate Academy - Nevada State Real Estate License
Key Real Estate - Nevada State Broker -September 2026-Present
AWARDS
Top 10% of the company for sales in the last past 11 years
Volunteer Experience
Volunteered for elementary schools, middle schools, and special events