Yordy Vilches,Aliaga
Hialeah
Summary
Bringing energetic and friendly demeanor, along with keen attention to detail. Possesses solid understanding of pool safety protocols and basic first aid, ensuring safe and pleasant environment for all guests. Committed to providing exceptional customer service and maintaining clean and orderly pool area.
Offering positive attitude and strong interpersonal skills, ready to learn and grow in poolside environment. Brings foundation in safety awareness and customer service, essential for maintaining safe and welcoming pool area.
Overview
2
2
years of professional experience
Work History
Pool Attendant
The Ritz-Carlton Hotel Company
08.2024 - Current
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
Shift Leader
Wingstop
10.2022 - 08.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
High School Diploma -
Miami Dade College
Miami, FL05-2029
Skills
- Guest service
- Adaptability in situations
- Decision-making
- Emergency response readiness
Languages
Spanish
Full Professional
Timeline
Pool Attendant
The Ritz-Carlton Hotel Company
08.2024 - Current
Shift Leader
Wingstop
10.2022 - 08.2024
High School Diploma -
Miami Dade College
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