Valentina Salazar
Southfield,MI
Summary
I'm a current student seeking a full or part-time position. I'm a hardworking employee with customer service, multitasking and time management abilities. With previous customer service experience, I am devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Store Manager
House of Dank
Detroit, MI
07.2018 - 10.2023
- Supervised staff to ensure compliance with company policies and procedures.
- Conducted regular inventory checks to monitor stock levels and identify potential shortages.
- Developed strategies for improving customer service standards in the dispensary.
- Created reports summarizing sales data, inventory levels, and other key metrics.
- Implemented promotional activities to increase brand visibility within the local community.
- Trained new employees on dispensary operations and customer service best practices.
Server
District 78
Detroit, MI
02.2023 - 08.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Toast POS
Server/Bartender
D'Bos Daiquiris
Southfield, MI
05.2022 - 12.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Toast POS
Server/Bartender
Havanaclubatl
Atlanta, GA
05.2021 - 11.2021
- Provided excellent customer service to ensure satisfaction.
- Demonstrated knowledge of wines, beers, spirits, cocktails and other beverages by providing detailed descriptions when requested.
- Accurately recorded orders and collected payment from customers for food, beverage or merchandise purchases.
- Ensured compliance with local liquor laws regarding serving alcoholic beverages responsibly.
Education
Bachelor of Science - Management Information Systems
Wayne State University
Detroit, MI01.2021
Associate of Applied Science - Surgical Technology
Oakland Community College
Bloomfield Hills, MISkills
- Project Management
- Promotional Planning
- Competitor Monitoring
- Revenue Generation
- Talent Recruitment
- Guest Engagement
- Exceptional customer service
- High-volume dining
- Positive and professional
Timeline
Server
District 78
02.2023 - 08.2023
Server/Bartender
D'Bos Daiquiris
05.2022 - 12.2022
Server/Bartender
Havanaclubatl
05.2021 - 11.2021
Store Manager
House of Dank
07.2018 - 10.2023
Bachelor of Science - Management Information Systems
Wayne State University
Associate of Applied Science - Surgical Technology
Oakland Community College
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