Valentina Sedlackova
St. Petersburg,FL
Summary
Driven professional with a proven track record at Publix, enhancing customer satisfaction through exceptional service and efficient problem-solving. Skilled in customer engagement and store cleaning, adept at managing high-pressure situations. Demonstrates strong time management and listening skills, significantly improving store operations and cleanliness.
Overview
2
2
years of professional experience
Work History
Front Service Clerk
Publix
04.2022 - Current
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Increased efficiency through effective bagging techniques while minimizing waste from damaged items.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Improved store appearance by restocking shelves, rotating products, and removing expired items regularly.
- . Adapted well under pressure during high-volume hours or holiday seasons, consistently delivering prompt and courteous service to customers.
Floor Cleaner
Seven Diamonds
06.2023 - 07.2023
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
- Maintained a hygienic environment through regular disinfection of floor surfaces.
- Enhanced workplace cleanliness by diligently sweeping, mopping, and vacuuming floors daily.
Education
St. Petersburg High School
St. Petersburg, FL 08.2021 - 5 2025
Skills
- Customer Engagement
- Store Cleaning
- Time Management
- Problem-solving skills
- Bagging techniques
- Listening Skills
Hanging out with family, enjoying outside activities
I like to spend my free time hanging out with my family and friends, going out to dinner and going on trips.
Timeline
Floor Cleaner
Seven Diamonds
06.2023 - 07.2023
Front Service Clerk
Publix
04.2022 - Current
St. Petersburg High School
08.2021 - 5 2025
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