Outgoing personality with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
3
3
years of professional experience
Work History
Onsite Coordinator
Key Resources Inc
Greensboro, NC
11.2021 - Current
Enhanced client satisfaction by effectively coordinating onsite services and addressing concerns promptly.
Streamlined communication between clients and project teams, ensuring timely completion of tasks.
Managed daily onsite operations for seamless workflow and improved productivity.
Reduced project delays by proactively identifying potential issues and implementing corrective measures.
Coordinated staff training programs to enhance skill sets, resulting in higher overall performance levels from the team members.
Fulfillment Problem Solver
Amazon
03.2021 - 11.2021
Increased order accuracy by identifying and resolving discrepancies in customer orders.
Streamlined warehouse processes for faster order fulfillment and improved customer satisfaction.
Enhanced team productivity by providing on-the-job training to coworkers, resulting in reduced errors.
Reduced fulfillment delays by proactively addressing inventory issues and coordinating with suppliers.
Troubleshot complex issues involving customer orders or internal systems/processes effectively mitigating potential negative impacts on customer satisfaction.
Warehouse Associate
Amazon
09.2020 - 03.2021
Improved warehouse efficiency by streamlining inventory management processes.
Reduced order processing time through effective organization and prioritization of tasks.
Maintained a safe working environment by adhering to safety protocols and guidelines.
Assisted in reducing product damage by properly handling and storing materials.
Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Education
Associate of Applied Science - Business Administration
Guilford Technical Community College
Jamestown, NC
06.2027
High School Diploma -
UEP Arco Iris
Venezuela
06.2016
Skills
Task Delegation
Meeting Facilitation
Technical Knowledge
Scheduling Coordination
Customer Service
Problem Solving
Multitasking
Strong communication skills
Languages
Spanish
Native or Bilingual
Timeline
Onsite Coordinator
Key Resources Inc
11.2021 - Current
Fulfillment Problem Solver
Amazon
03.2021 - 11.2021
Warehouse Associate
Amazon
09.2020 - 03.2021
Associate of Applied Science - Business Administration