Valentina Stackhouse, MBA, CCS

• Support Canada Marketplace (E-Commerce) platform and Ship with Walmart program.
• Experience with Schedule B on a daily basis.
• Providing Schedule B number with the first six digits being the HS number and CA number
• Background in HTS US and HTS Canada Classifications (Multiple chapters)
• Provide classification for E-Commerce /Canada Marketplace
• Audit the accuracy of auto-classification
• Master in reviewing government regulations, ICP apparel terminology, and rulings by using customs platforms such as CBP Cross and USTR Customs Info.
• Assist Compliance team in improvement the functionality of the Classification tool by using clean description (Clean description - it's combination of keywords which helps to identify accurate HTS codes
• Help to build clear clean description to minimize manual classification involvement into automated process) Train the machine to recognize clear description, to assign correct HTS codes
• Support broader eCommerce business by providing up-to date trade information to the partners
• Expertise in other government agencies (OGA) and ADD, CVD, Lacey Act, IPR and trademark reviews
• Conducts research and resolution on issues with other government agencies' (OGA) product regulations.
• Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans.
• Maintains knowledge of statutory, legislative, and regulatory changes to understand compliance obligat

• Responding to compliance and ethics questions and issues by monitoring laws and regulations for specified area
• Ensuring compliance with global customs and regulatory authorities
• Developing, executing, and maintaining legislation assessment strategy by identifying and investigating relevant proposed legislation
• Researching proposed regulatory laws and regulations to serve as a subject matter expert to the business by managing tools and resources required to obtain relevant information
• Collaborating with Senior Managers in identifying compliance and ethics gaps and recommending and developing improvements.

• Post information to agency records and modify forms or records
• Record and input information to internal database records
• Conduct outbound telephone calls
• Perform data entry and retrieval and perform arithmetical computations
• Receive coaching/feedback and implement/take action to make changes as appropriate
• Participate in internal training through company Learning Management System and passing certification tests
• Adhere to service compliance requirements by completing training modules and passing annual re-certifications
• Maintain required production and quality standards as outlined by contract
• Recognize & assess issues associated to the task following work instructions as outlined by the line of business and escalates when necessary
• Effectively work in a team environment
• Demonstrate flexibility and ability to adapt to change
• Additional duties as assigned.

Applied core competencies to achieve significant results.

• Budget Management
• Scheduling & Route Planning
• Vehicle Maintenance Tracking
• Shipment & Supply Chain Management
• Policy Development
• Customer Liaison & Complaint Resolution
• Interdepartmental Coordination
• Employee Hiring & Training

Professional Experience Transportation Operations Manager

• Budget Management: Successfully oversee and allocate budgets for transportation operations, ensuring cost-effectiveness.
• Scheduling & Route Planning: Develop and manage detailed schedules and efficient routes to optimize delivery times and reduce operational costs.
• Vehicle Maintenance: Maintain comprehensive records of vehicle maintenance, ensuring all transportation assets are in optimal working condition.
• Shipment Tracking: Monitor and track shipments to ensure timely deliveries, resolving any issues promptly.
• Customer Liaison: Act as the primary point of contact for customers regarding shipment statuses and product deliveries, addressing and resolving complaints effectively.
• Efficiency Management: Analyze and enhance various areas of the supply chain to improve operational efficiency and ensure smooth running of transportation processes.
• Bookkeeping: Detail-oriented and highly skilled in using QuickBooks for financial and accounting management. Proficient in managing accounts payable/receivable, payroll, invoicing, and financial reporting. Adept at streamlining accounting processes and ensuring accurate financial records.
• Profit Maximization: Implement strategic plans that increase company profits and overall efficiency.
• Interdepartmental Coordination: Communicate and coordinate with other department managers to align transport activities with company goals.
• Employee Management: Recruit, hire, and train new employees as needed, ensuring a competent and efficient workforce.