Valentina Toledo

• Maintained cleanliness and organization of work area.
• Provided excellent customer service and addressed any issues and questions in a professional manner.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
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• Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.

• Prepared and served a variety of coffee beverages and baked goods.
• Maintained cleanliness of workstations and dining areas throughout the shift.
• Assisted customers with menu selections and answered their questions.
• Collaborated with team members to ensure smooth service during busy hours.
• Managed morning rush of customers daily with efficient, levelheaded customer service.
• Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

• As a cashier, I would receive customers with a positive attitude.
• Resolved customer issues and answer any questions.
• Take customers orders as well as phone orders.
• Helped the cook if needed.
• Keep the store clean and restocked.

Made sure to collaborate well with my team.

• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
• Made calls to obtain account information.

• Maintained cleanliness and organization of work area.
• Provided excellent customer service and addressed any issues and questions in a professional manner.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• 
  
• Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.