Valentina TULA LOPEZ
Vineland
Summary
Detail-oriented professional with extensive experience at F&S Produce Company, excelling in data entry and administrative support. Proven ability to enhance data accuracy and streamline processes while maintaining confidentiality. Strong problem solver and customer service-oriented, skilled in Microsoft Excel and effective communication, driving team efficiency and operational success.
Overview
8
8
years of professional experience
Work History
Data Entry Clerk
F&S Produce Company
01.2023 - Current
- Entered data into various computer systems accurately using Microsoft Office.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Coordinated with multiple departments to collect and enter data, ensuring interdepartmental coherence.
- Improved team efficiency, training new staff on data entry protocols and software.
Label Operator
F&S Produce Company
06.2022 - 12.2022
- Collaborated with other departments to ensure seamless integration of labeling operations within the wider production workflow.
- Supported inventory management efforts through accurate record-keeping of label supplies, usage, and reorder points.
- Reduced material waste by closely monitoring label quality and performing routine equipment checks.
Cooler Runer
F&S Produce Company
12.2021 - 06.2022
- Streamlined the procurement process for efficient ordering, tracking, and receiving of products.
- Improved order fulfillment rates by closely monitoring stock levels and proactively addressing potential shortages or surpluses.
- Supported successful physical inventories by preparing necessary documentation, organizing staff assignments, and validating count accuracy.
- Managed the disposal or donation of excess or expired items in accordance with company policies and legal requirements.
- Completed physical inventory counts each month.
Customer Support Specialist
America Movil
01.2019 - 11.2021
- Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
- Utilized CRM systems effectively to track customer interactions, document detailed case notes, and access relevant account information quickly when needed.
- Participated in regular meetings with management to discuss ongoing departmental challenges and propose actionable solutions.
Administrative Coordinator
Mi Market Gourmet
03.2017 - 01.2019
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Education
Associate of Science - Social Work
Universidad De La Salle
Bogota, Colombia 07-2021
High School Diploma -
Gimnasio San Jose
Bogota, Colombia 10-2017
Technological Career in Graphic Arts - Digital Arts
Sena
Bogota, Colombia 01-2016
Skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Attention to detail
- File management
- Customer Service-oriented
- Office administration
- Maintains confidentiality
- Strong problem solver
- Administrative support
- Professional and mature
- Database management
- Spreadsheet management
- Order processing
- Report analysis
- Project management
Timeline
Data Entry Clerk
F&S Produce Company
01.2023 - Current
Label Operator
F&S Produce Company
06.2022 - 12.2022
Cooler Runer
F&S Produce Company
12.2021 - 06.2022
Customer Support Specialist
America Movil
01.2019 - 11.2021
Administrative Coordinator
Mi Market Gourmet
03.2017 - 01.2019
Associate of Science - Social Work
Universidad De La Salle
High School Diploma -
Gimnasio San Jose
Technological Career in Graphic Arts - Digital Arts
Sena
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