Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
Generic

Valentina Villalba

Miami Beach

Summary

Motivated and dedicated senior in college pursuing a Bachelor of Arts degree in Criminal Justice, with strong academic standing and a proactive mindset. Bilingual and equipped with excellent judgement, responsibility, and interpersonal skills. Eager to contribute enthusiasm, creativity, and a strong work ethic to a dynamic organization, while gaining hands-on experience and advancing professional development.

Overview

3
3
years of professional experience

Work History

Sales Representative (Door-to-door)

Vivint Smart Home
03.2025 - 08.2025
  • Prospected residential neighborhoods to promote and sell smart home security systems, consistently meeting and exceeding daily and weekly sales targets.
  • Presented product features and benefits to potential customers, overcoming objections and customizing solutions based on individual needs.
  • Built rapport with clients through strong interpersonal skills and a professional attitude, resulting in high customer satisfaction and referrals.
  • Recorded and tracked customer interactions and sales data using CRM tools for follow-up and performance evaluation.
  • Gained valuable experience in resilience, communication, and self-motivation through a high-pressure, commission-based sales environment.

Barista

Starbucks
03.2022 - 03.2025
  • Delivered exceptional customer service in a fast-paced environment, serving an average of multiple customers per shift while maintaining a positive and professional demeanor.
  • Prepared and customized beverages and food items according to company standards, ensuring quality and consistency.
  • Managed cash register operations, processed payments accurately, and maintained accountability for daily transactions.

Education

Bachelor of Arts - Criminal Justice

Florida International University
Miami, FL
05.2026

Dual Enrollment - Remote

Doral College
Miami, FL
05.2022

Skills

  • Fluent in English and Spanish
  • Interpersonal communication skills
  • Sales and customer support
  • Leadership & Mentorship
  • Effective time management
  • Conflict Resolution & Crisis Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Awards

  • Florida Prepaid Scholarship Recipient – Two years of paid college education
  • Employee of the Month, Starbucks
  • Certified Trainee Barista, Starbucks
  • 800+ Hours of Community Service, Scott Rakow Youth Center

Timeline

Sales Representative (Door-to-door)

Vivint Smart Home
03.2025 - 08.2025

Barista

Starbucks
03.2022 - 03.2025

Dual Enrollment - Remote

Doral College

Bachelor of Arts - Criminal Justice

Florida International University

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