Valentina Villaseñor
Chicago,IL
Summary
Dynamic and adaptable professional with a proven track record at The Home Depot, adept in warehouse equipment operation and bilingual communication. Excelled in inventory management and delivering exceptional customer service, significantly enhancing operational efficiency and customer satisfaction. Skilled in multitasking and workplace organization, I bring a strong commitment to achieving and exceeding targets.
Overview
6
6
years of professional experience
Work History
Amazon Flex
Amazon
Chicago, IL
10.2024 - Current
- Processed and organized packages efficiently
- Ensured adherence to customer instructions while delivering packages
- Adjusted packages to meet delivery requirements
- Ensured timely return of undeliverable packages
Order Fulfillment Associate
The Home Depot Inc
Chicago, IL
03.2020 - 05.2024
- Handled various orders concurrently, achieving prompt staging
- Proficient in the utilization of store inventory systems
- Operated stand-up forklift, pallet jack, or other equipment as needed
- Skilled in tracking merchandise locations and knowledgeable in store inventory
- Customer service such as answering product questions or guiding customers to specific merchandise
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards
- Contributed ideas towards process improvement initiatives within the fulfillment team
- Assisted in training new warehouse employees
Package Handler
UPS
Chicago, IL
06.2021 - 08.2021
- Managed time efficiently to meet or exceed productivity targets
- Maintained clean and organized work area, adhering to safety standards
- Organized packages according to type and size while loading trucks
- Followed company policies and procedures for secure package handling
Manager
Vinis Pizza
Chicago, IL
04.2019 - 09.2019
- Processed customer orders via phone calls and face-to-face interactions
- Packed orders up for customers efficiently
- Resolved and investigated complaints regarding service, food quality and accommodations
- Developed strategies for improved operational efficiency and customer satisfaction
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry
Education
High School Diploma -
Taft High School
Chicago, IL06-2019
Skills
- Warehouse Equipment Operator
- Bilingual (Spanish)
- Inventory management
- Workplace organization
- Proficient in managing multiple tasks
- Exceptional customer service
- Adaptable Learner
Languages
Spanish
Native/ Bilingual
Timeline
Amazon Flex
Amazon
10.2024 - Current
Package Handler
UPS
06.2021 - 08.2021
Order Fulfillment Associate
The Home Depot Inc
03.2020 - 05.2024
Manager
Vinis Pizza
04.2019 - 09.2019
High School Diploma -
Taft High School
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